Yudu - 75th Anniversary Catalog

GENERAL POLICY

WHOLESALE ONLY: R.E. Michel Company is a wholesale distributor. The possession of this catalog is not an offer on our part to sell until such time as your status in the trade is properly established. Identification required from all purchasers. This precaution is taken to protect you - our customer.

PRICES: A price quotation, either verbal or written, on any given item is subject to change if the R.E. Michel Company’s cost for such item is increased prior to the customer’s receipt of the item. When such an increase does occur, the R.E. Michel Company will notify the customer and give the option of accepting delivery at the new price or cancelling the order for that item without penalty. The customer’s right of cancellation applies only to the particular item so affected and not to the whole order of which the item may be a part .

NEW ACCOUNTS: Open account terms will be extended to qualified customers upon receipt and review of a completed, signed credit application (included in catalog available at any R.E. Michel Company location and at www.remichel.com). Any assigned credit limit is subject to review and may be adjusted based on account condition and other factors solely at the discretion of R.E. Michel Credit Department.

TERMS: C.O.D. unless approved for open account by the R.E. Michel Company credit department, then “Net 10th Prox”. In other words, payment is due by the 10th of the month following the invoice date. Any other payment terms quoted, offered or otherwise discussed must be approved in advance by the R.E. Michel Company Credit Department and then duly noted on the front of the invoice.

SERVICE CHARGES: Late payment charges calculated at the rate of 1.5% per month (18% annual) will be assessed upon any open balance, unpaid and beyond the due date, as of the 20th of the month in which it became due. The percentage may be amended from time to time. Failure to pay overdue balances, balances exceed- ing the credit limit and/or failure to pay earned service charges may delay ship- ment or delivery of product or services. If an unpaid balance is referred to an attorney or a collection agency, the customer agrees to pay collection fees equal to 25% of the amount placed, plus court costs and other reasonable

attorney fees. In the event of a lawsuit, venue will be in Anne Arundel County, Maryland.

SALES TAX: The R.E. Michel Company is required by law to charge applicable state and local tax on every item for which a sales tax exemption certificate has not been provided. When ordering please indicate which items are tax exempt and which are not.

ORDERING INFORMATION: All orders will be handled the same day as received whenever possible. To expedite processing, use R.E. Michel Company Catalog Numbers when ordering. Please be certain to specify on your order the method of transporta- tion you prefer, such as United Parcel Service or Common Carrier. Most R. E. Michel Company branch locations maintain free-of-charge truck delivery service for orders above $50.00 with destination within our regularly scheduled routes. Please check your nearest R. E. Michel Company branch location for availabil- ity of this service. The R. E. Michel Company will not be liable for delays in delivery caused by circumstances and conditions beyond our control including, but not limited to strikes, work stoppages, acts of God, war, riots, and civil commotion, whether such events occur at or about the R.E. Michel Company’s property or the property of our suppliers.

CONTINGENCIES: All prices, terms, sales, shipments or other trans- actions pertaining to the act, process, or procedures for the transfer of merchandise from R.E. Michel Company to the customer are subject to R.E. Michel Company Branch Manager and Credit Manager final approval.

SPECIAL ORDERS: Orders for non-stock material and other special orders are F. O. B. manufacturer’s warehouse and are not subject to cancellation or return for credit. A 25% non-refundable deposit is required prior to processing.

CLAIMS: Claims for loss or damage to material in transit must be made directly to the carrier. Our material is sold F.O.B. origin and our responsibility ceases with delivery to the carrier. If delivery is made on R. E. Michel Company truck, no claim will be allowed unless we are notified in writing within 5 days after delivery.

WARRANTY: As a distributor of products manufactured by others, we extend to the purchaser any and all assignable warranties from the manu- facturer of the product. The warranties listed in our catalog are for residential applications unless otherwise stated. We make no warranties beyond those extended by the respective manufactur- ers and accept no liability for inciden- tal or consequential damages of any nature. Copies of manufacturers’ war- ranties are on file at our General Office, Glen Burnie, Maryland, and will be furnished upon specific request.

WARRANTY RETURNS: In order to correctly and promptly handle claims for material returned within the manufacturer’s warranty period, the following information is required: R.E. Michel Company invoice number and date covering original purchase, installation date, manufacturer’s model and serial number, nature of defect and, in the case of a defective part removed from equipment sold by us, the model and serial numbers of the particular piece of equipment. All claims for warranty replacement or credit must be made within 30 days of removal date. In the event warranty is disallowed by the manufacturer, the customer is responsible for the cost of the item provided for warranty replacement or exchange by the R. E. Michel Company. Items carrying additional warranty coverage beyond the initial one-year period will be subject to a $25 service charge for shipping and handling.

In Case of Emergency...

For assistance after normal business hours or on holidays, we offer these services to help you solve emergency problems that just can’t wait.

First, our Sales Representatives and Managers have their contact information printed on their business cards so they can be reached whenever you need them.

Second, our branches have recordings with contact information for after hour emergency service.

Third, the toll-free “800” number shown below is available to provide emergency assistance at any time. When you call this number, an operator on duty will contact an R.E. Michel Company representative in your area who will then call to assist you.

FOR EMERGENCY SERVICE AFTER NORMAL BUSINESS HOURS CALL 1-800-345-8156

SPECIFICATIONS are subject to change at the discretion of the manufacturer. We reserve the right to substitute functionally compatible product as conditions warrant.

DISCLAIMER: All descriptions and illustrations in this R.E. Michel Company catalog are for the sole purpose of identification and do not express or imply a warranty that the products are suitable or fit for a particular purpose or application, or that the products necessarily conform to the illustration or description, although a diligent effort has been made to portray the products accurately.

TECHNICAL INFORMATION: The “Technical Tip,” “Installation Tips,” and all other technical information in this catalog are directed to our customers only. They are intended as a guide and are presented as infor- mation useful to qualified profession- als, and do not imply any responsibility for or endorsement by the R. E. Michel Company of the techniques described.

RETURN MATERIAL: Prior permis- sion required on merchandise returned for credit. There is a 10% handling charge on returned goods. R. E. Michel Company invoice number and date of original purchase must be furnished and only unused material in resalable condition and in the original carton will be accepted. Non-stock items may not be returned and no material whatsoever will be accepted for return after 90 days from date of purchase.