WHAT’S INCLUDED? All site fees include
NEARBY Within each site description we have listed suggestions provided by the sites for interesting things to see and do in the area. These vary from within walking distance to full days out by car. Further details are available from each campsite reception.
We have also included the distance to the nearest town and, where relevant, the nearest beach, as advised by the campsite. This may be a lake or river beach.
tourist tax where applicable and electricity. Direct connections to the caravan are usually excluded (unless otherwise stated).
Our Overseas Campsite Guide gives detailed site information including directions for all sites featured in this brochure and is available via our website
www.caravanclub.co.uk
CAMPSITE SYMBOLS The symbols used in the campsite descriptions on pages 14 to 158 are explained below.
Pets welcome
Peace & quiet* Family Friendly
Sites with environmental credentials
Action packed*
Beach (Direct access)
Pool Sites with fitness room, sauna and/or whirlpool
200 pitches
Tours and Excursion
Number of pitches
Les Castels
Sites et Paysages
*Please be aware that sites that are usually peaceful out of season can become much noisier in July and August and sites that are action packed can also become very quiet out of season.
SWIMMING Most swimming pools will only allow entry with proper swimwear, ie, no swimming shorts, brief style only. In some cases, deposits/passes are required for entry bracelets. Please also note that not all pools are supervised.
DISABLED FACILITIES If no disabled facilities are listed there will be none on site. However, facilities can vary greatly from site to site and members with specific requirements should contact Club staff who will be happy to make enquiries for them.
BARBECUES The use of BBQs on pitches is allowed only where stated and use is subject to withdrawal by local authorities, if extremely dry or windy conditions, prevail, for example.
WHAT’S NOT INCLUDED? The cost of the ferry crossing.
The cost of water or sewage connections to the caravan whilst on site, unless otherwise stated. These costs may be collected on arrival at some sites. Also, the cost of additional cars or tents on site. Please note that some sites make an additional charge for awnings and showers, particularly in Ireland.
The cost of any site fees for dogs and /or cats.
The cost of any special pitch supplements, e.g. lakeside pitches, unless otherwise stated.
The cost of any additional amperage other than what is stated in the brochure as included. Any upgrade must be paid directly to the site on arrival.
The cost for Internet & Wi-Fi, for which there is a charge on some sites.
The cost for any activities, such as tennis and bike hire, which are payable on site.
The cost for any campsite security or bracelet deposits.
DOGS & CATS Whilst many of the sites will welcome your pets, some have special
restrictions regarding the number of pets per pitch and the size or breed of dog accepted. Please advise our reservations staff when making your booking if you will be taking your pet and check if there are any restrictions at the sites you will be visiting.
Ferry bookings where you are taking your pets cannot be made via the website. Site charges for pets should be paid direct to the sites on arrival. All dogs must be kept on a lead on all sites and some sites have restrictions regarding pets being left alone and unattended. Where possible we have included this information in the site description.
Whilst it is possible for dogs to travel to and from mainland Europe without quarantine restrictions, there are still regulations regarding the importation of certain breeds of dog into France. Those in Category 1 are prohibited entry and these include Staffordshire Terriers, Pitbulls, Mastiffs and Tosas. Category 2 are classified as guard dogs which can only be imported under certain restrictions, such as some of the above breeds
or rottweilers with pedigrees. Sites in other countries also have specific regulations; if there is any doubt, please speak to our Travel Service Information Officer on 01342 336766.
Please check the necessary legislation and vaccination requirements before travelling and be prepared to present the documentary evidence of vaccinations on arrival at the site. Full details of the Pet Travel Scheme can be found on the DEFRA website:
http://www.defra.gov.uk/animalh/quarantine/ index.htm or by phoning their helpline: 0870 241 1710. Details of vets near your departure port for treatment against ticks and tapeworms, and also a list of restricted breeds, can be obtained from our website
www.caravanclub.co.uk or by calling our Travel Service Information Officer on 01342 336766.
Please call us on 01342 316 101 or visit
www.caravanclub.co.uk
MOVING OFF CAMPSITES If you are unhappy or have a site related problem with a prebooked site, then you should first endeavour to resolve matters with the local management. If this is unsuccessful, then you should contact the Travel Service at East Grinstead during office hours on 01342 316101 (9.00 – 17.30 Monday to Friday) or in extreme cases telephone 01342 336606 outside of these times to enable us to attempt to arrive at a satisfactory solution whilst you are on site. We will endeavour to help where possible, however, please remember that sites overseas are different to those in the UK and do not have to conform to UK legislation and rules. (See also page 174 and Booking Conditions pages 181-183 paragraph 10.)
SITE RULES All sites have their own rules and regulations which must be adhered to by all guests. These can sometimes include such things as the times at which vehicles are permitted to enter or leave the site or swimming pool restrictions and members are advised to acquaint themselves with these on arrival.
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