The human side of mobile technology
communicate easily via text messages, and those with intellectual disabilities
use them primarily for making calls.
Among the impro
ha
vements that can be made, the study underlines the need to
litate the use of mobile handsets for specific disabilities, and pro
ve simple, intuitive handsets, increase the availability of accesories that faci-
training on the possibilities that wireless services offer for impro
vide advice and
tion. Nev
ved communica-
obstacles that disabled people come up against. Handsets are already a
ertheless, technology advances for everyone and helps cut down the
that allow people with hearing problems to communicate o
vailable
system that turns v
ference with hearing aids.
oice into text, as well as induction loops that prev
ver the phone using
ent inter
a
-
In this regard,
nications sector catalog on
Telefónica Móviles España has drawn up the first telecommu-
around 30 services and applications that use mobile devices to help impro
Mobile Services for Social Integration, which features
social welfare and communications of people with special needs.
ve the
7.4. Conclusions about the impact of mobile technologies in the
social sphere
Mobile phones offer an important means to impro
services and development aid to emerging countries. It is important to bear in
ve society in terms of citizen
mind that of the next billion subscribers, 85% will reside in dev
which is a considerable market for all players in the mobile mark
eloping regions,
ers should ensure accessibility to the Internet o
et. These play-
ly represents a means to increase profits, but also enables citiz
ver mobile phones, as it not on-
world to access products and services, boosting access to financial services and
ens of the third
bringing new business opportunities, which improves people’s standard of living.
m-Go
government, allowing the former to access information and immediate alerts,
vernment measures will serve to promote interaction between citizens and
mak
Mean
e tax payments, receive assistance and even exercise their right to vote.
citizens as well as its internal processes.
while, the government will have a unique means of improving its service to
Lastly
ment, in the implementation of NGO projects and as an integr
, mobile technology also presents itself as a useful tool in disaster manage-
certain types of disabilities.
ator of people with
© 2008 Fundación de la Innovación Bankinter. All rights reserved.
140
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