7
The human side of mobile technology
The human side
of mobile technology
social benefits that in man
There is no doubt that mobile technologies offer significant economic and
n
y ways contribute to the sustainable development of
ment of economic dev
ations. Perhaps the most important contribution has to do with the impro
elopment, quality of life and social capital.
ve-
Of particular relev
emerging countries, where the largest number of mobile handsets will be mar
ance is the economic and social impact of wireless services in
k
-
man
eted in the coming years. They will not only be the first mobile phones for
net and other basic offerings, such as financial services. This reinforces the idea
y of these countries’ inhabitants, but also their first connection to the Inter-
that mobile technologies will help reduce the “digital divide,
research, which reaffirms the important role of wireless services in the dev
” an idea backed by
ment of lower socioeconomic levels. In this regard, “mobilarity
elop-
through the mobile phone, is helping NGOs manage and coordinate some of
,” or solidarity
their projects aimed at assisting disadvantaged communities.
A
technology can ha
t the same time, we must not underestimate the social impact that mobile
citizens (m-government)
ve by impro
or the role it pla
ving the service offered by governments to their
participation and development of people with certain t
ys in the social and labor integr
ypes of disabilities.
ation,
7.1. Mobile phone use in emerging countries
Despite the fact that in dev
100%, in emerging countries it sits below 20%. With these figures, it is not sur
eloped countries the mobile penetration rate exceeds
prising that manufacturers and operators ha
-
spread of this technology will clearly and ev
ve their eyes set on the latter. The
v
en quantifiably contribute to the de-
Business School has estimated that ev
elopment level of these countries. Economist Leonard W
bers leads to a 0.5% growth in GDP.
ery 10% increase in mobile handset num
averman of London
-
lion subscriptions in 2009. Of these, roughly 85% will liv
According to Pyramid Research
272
, the global mobile market will add the next bil-
and 71% will come from parts of the world with urbanization lev
e in emerging countries
els below 50%.
272
Emerging Markets Are Shaping the
The Next Billion: How Mobile phones offer important adv
R
Mobile Industry.
esearch. October 2007.
Pyramid
er devices such as computers: they are cheaper
antages to these new users compared to oth-
may be shared with other people in the communit
, require a lower skill lev
y.
el and
© 2008 Fundación de la Innovación Bankinter. All rights reserved.
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