Review R A
1. This exercise can be done in class or for homework. 2. Instead of working in pairs, students can write the answers as a homework activity.
Extra practice Quiz: divide the class into teams. With students’ books closed, read out the completed questions for each team to answer in turn. At the end of the quiz, students open their books and complete the questions. Answers
1. a. What do scales measure? (U1) b. What is the difference between a hospital doctor and a GP? (U1)
c.
‘Where does a cancer patient go?’ ‘To a cancer clinic.’ (U1)
d. What are soft skills? (U2) e. How many employees work in healthcare in your country? (U2)
f. Which qualification has your dietician got? (U2) g. Which European country has the best healthcare system? (U3)
h. Which unit of the hospital do you go to with heart problems? (U3)
i. What’s the difference between A & E and the Minor Injuries Unit? (U3)
j. Why are some organizations more successful than others? (U4)
k. What are the four Ps of healthcare? (U4) l. How can you make yourself presentable for your patients? (U4)
m. When is your treatment? – It’s at the end of next week. (U4)
n. Which facility is the best if you want the best care? (U4)
o. What is the difference between job enrichment and job rotation? (U5)
p. How can Lismore Hospital improve its reputation? (U5)
q. What techniques can you use to motivate workers? (U5)
2. Students’ own answers.
B Set in class or for homework. Divide the class into groups of three.
Student A writes words for healthcare workers and healthcare services.
Student B write words for types of jobs and personality.
Student C writes words for supply chain and motivation factors.
Units 1–5
Then, students exchange their words and complete the table. They can spell out the words if necessary. Practise pronunciation when you elicit answers.
This exercise could also be done as a test. Answers
Students’ own answers.
C Students work in pairs or individually. Encourage them to say each word in the lists to find out the odd one out. Elicit the answers in class. If necessary, practise the pronunciation of each word. Answers
1. a. maternity b. care c. boring d.
rude
e. minor f. personable g. h.
reputation interview
i. confidence j. enrichment
2. Students’ own answers.
Grammar All the exercises can be set in class or for homework. They could also be completed as tests. Students complete the exercises individually; then compare answers in pairs. Elicit answers or show correct answers using a visual medium so that students can correct their own work. Go over any problem areas.
A Answers
1. The manager of the Outpatients’ Department is Dr Brent.
2. Charles is responsible for A & E. 3. What’s your job? Are you a nurse? 4. The main service here is gynaecology. 5. Doctors and nurses are usually helpful. 6. She is not a very good worker. 7. Good employees go to work every day. 8. Where are the surveys? They’re on your desk. 9. The A & E department offers emergency treatment.
10. I hope you are enjoying my talk. 11. This hospital has a lot of great facilities. 12. The medical centre has an excellent reputation.
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