8
Unit 8: Lifestyle
English in action: Giving good and bad news
Understand and practise language for giving good and bad news
Introduction Write Giving good and bad news on the board. Exploit the visual. Who are these people? What is happening in this picture? (There’s a GP and a patient. The GP is giving the patient some new information. The patient looks disappointed. It must be bad news.)
A
Students work in pairs to put the sentences of the conversation in order. Set for individual work and pairwork checking, or copy and give out as a jigsaw for pairwork. Monitor, but do not confirm or correct. Get students to practise the conversation and, if possible, have a few pairs act it in class.
Answers
4 And? Are they OK? 7 It means you haven’t got enough iron in your blood.
10 OK … 2 Sure. What’s it about? 1 Thanks for seeing me. 3 Well, I’ve got the results of the blood tests. 9 Well, take this medication; eat healthy food and get some rest. Go to the gym, but don’t do too much exercise.
5 Well, they are. But you are anaemic. 8 What can I do? 6 What does that mean?
B Play the recording. Set the practice for pairwork.
Students can look at the transcript for Track 110 on page 215, or try to remember/work it out from their numbered sentences.
Transcript 110
Doctor: Thanks for seeing me. Patient: Sure. What’s it about? Doctor: Well, I’ve got the results of the blood tests. Patient: And? Are they OK? Doctor: Well, they are. But you are anaemic. Patient: What does that mean? Doctor:
It means you haven’t got enough iron in your blood.
Patient: What can I do? Doctor: Well, take this medication; eat healthy food and get some rest. Go to the gym, but don’t do too much exercise.
Patient: OK … Celia:
C
Explain that students are going to hear more conversations. Explain that students are going to hear more
Play the recording. Go through the
situations, checking the meaning of key words: care, reception, licence, hire/hiring, death. But do not pre-empt the exercise by completing any of the phrases. Set for individual work and pairwork checking. Feed back. Drill to make sure all the students can say all the phrases well.
Answers
1. new ideas for patient care 2. improving reception service 3. getting a licence to build a new clinic 4. getting a new plastic surgeon 5. discussing the death of a friend
Transcript 111
1 Dave: Hi, Celia. How are you today? Celia:
I’m OK, thanks!
Dave: Are you coming to the staff meeting later? Celia: Yeah, of course! Dave:
We’re not doing a very good job at the moment. I’d like to discuss some new ideas for patient care. Sure.
2 Ellie: Well done, Francesco. I’m really proud of you. Francesco: Thanks, Ellie. Ellie: Our reception service is definitely better now. Francesco: I’m glad we’re helping our patients faster. Ellie:
Francesco: Well, thanks for all your support! 3 Haroun: Karen! Where are you? Karen:
Haroun: I just had a call from the council. Karen:
In here! What is it? And?
Haroun:
We’ve got the licence to build a new cancer clinic!
Karen: Oh wow, that’s fantastic! Well done! Haroun:
4 Joe:
I can’t believe it! Now we can offer patients so much more.
Hi, there! I hear you’re getting a new plastic surgeon in at last?
Kevin: Yes, that’s right! Joe: Well, many congratulations! Kevin: Thanks. I hope she can help our team. Joe: Me too. When is she starting? Kevin: Oh, the 21st Joe:
June. That’s great.
5 Paul: Hi. Are you OK? Narinder: Not really. One of my best friends died today. Paul: Oh, I’m so sorry. That’s terrible. Narinder: Yeah. It was really sad. She was doing so well. Paul:
Is there anything I can do?
Narinder: No, I don’t think so. But thanks anyway. Paul: OK … but just call me anytime. Narinder: Yeah. Thanks. I will.
112
Yes, congratulations. You’ve worked really hard for this.
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