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5 B


Focus students on the radio programme information. Ask one or two questions: What’s the name of the programme? (Healthcare Matters.) What’s the programme about? (Motivation at work.) Ask students to discuss in pairs the question: What motivates people at work? After a couple of minutes, elicit ideas. Students may suggest money/a good salary, interesting work, friendly colleagues, good management, etc., but do not confirm or correct at this stage.


C


This activity practises the skill from the Listening skill box. Check that students understand the task, and remind them, if necessary, to use the questions for headings. Tell students:


• not to worry about spelling or any new words at this stage – they can check/correct these later


• make as many notes as they can from listening to the interview once


• there are four main areas to the notes (one of which is the example)


Play the recording. After students have heard the


interview, they can compare notes in pairs. Monitor to check that students have made a reasonable attempt at the notes. If not, replay the recording.


Use a visual medium to display the model notes.


Students compare with their own versions – discuss any differences. Make sure students correct spelling at this point.


Focus students on the transcript for Track 72. Ask them to underline the questions. This should help students to further understand how the questions can guide note-taking.


NOTE For less able classes, ask students to listen to the


first part of the interview without making notes. Elicit the names of the four main areas: money, social life, the job, the company. Then replay Part 1 of the interview and continue as above.


Answers


Four areas: 1. money – salary, basic pay, bonuses 2. social life – time w family & friends (eves./weekends)  colleagues = often friends


3. job – interesting, challenging 4. the company – good reputation, proud of it, respect managers?


Transcript 072


Charles: Hi. Welcome to our weekly podcast, Motivation Matters. This week we are talking with Alison Trott. Alison is a psychologist and a healthcare reporter. Thank you for coming in, Alison.


Alison: It’s a pleasure. 66


Unit 5: I like that!


Charles: Alison is writing a book about motivation at work in the healthcare sector. So, Alison, the key question is: why do people work hard?


Alison: Well, different people have different motivation. Charles: OK. Is there one main motivation? Alison:


Not really. I think there are four types of motivation.


Charles: Right. So what’s the first one? Alison:


It’s money, of course. I mean, your salary – the money you get from the organization you work for.


Charles: OK. So how does money motivate people? Alison: Well, basic pay isn’t so motivating, because everybody gets it. But there are other types of payments and they motivate people.


Charles: What other types of payments are there? Alison: Well, there are bonuses, for example. Some pharmaceutical companies give extra payments for good performance. Let’s say, for example, a doctor has to prescribe medication. He has a choice between brand medication (that’s medication made by a certain manufacturer) and a generic drug (a drug that has no name). Some pharmaceutical companies give that doctor a bonus. If the doctor sells the more expensive brand, he or she gets a bit of extra money.


Charles: Yes, I see. So that’s money. What’s the second motivation?


Alison: It’s social life. Charles: Social life? What do you mean? How does that motivate people?


Alison: Well, social life usually means time with family and friends, in the evenings and at weekends. Some organizations have shorter working weeks, so you can spend more time with your family.


Charles: OK. Alison:


But people have a social life at work, too. People like work because they like the people they work with. Our colleagues are often also our friends.


Charles: Yes, of course. So that’s money and social life. What’s next?


Alison: The third one is the job itself. Charles: How can a job motivate people? Alison: Well, a good job is interesting or challenging. The work is sometimes difficult, but you want to do it.


Charles: Can you give us an example of a challenging job?


Alison:


Yes, in healthcare there are many. Many nurses have to work long hours and take care of many patients. That’s a big job – it’s challenging, but it’s also exciting, and some people like that.


Charles: I understand. Alison:


Finally, the fourth type of motivation is the organization itself. How do people feel about it? Are they proud of the organization they work for? Do they think it is a good organization? Do they respect their managers? This makes people feel motivated …


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