3
Unit 3: Take care
2. Accident and E"mergency Minor "Injuries Unit "Outpatients’ Clinic "Surgical Ward "Theatre Gynae"cology Ma"ternity 3. A Accident and Emergency B Maternity C Theatre D Surgical Ward
Transcript 48
R: Good morning everybody. My name’s Robert Dickens. I’m from Lamington Hospital. My talk today is about our hospital and the departments there are in it. OK. First question. Which department is for emergencies? Anyone?
S1: Hmm … Accident and Emergency? I mean, the red bit on the right?
R: Yes, that’s exactly right. Accident and Emergency. Let’s think about that for a moment. There is an A & E department in almost every hospital. Are you hurt in an accident? Are you suddenly very ill? Then you go there. Where do you go for other things?
S2: To your GP? A & E is for really sick and hurt patients. R: That’s right. But too many people do go to A & E. Right, what else is there? Let’s look at the ground floor. There is a Minor Injuries Unit. What’s that?
S3: Ah! I know that! It’s for small operations only, like deep cuts, eye injuries and broken bones.
R: Exactly. Well done. Now, look at Outpatients. What is that? Is it in or out?
S1: I think patients get treatment there, but they don’t stay overnight in the hospital. But what’s the difference with the Minor Injuries Department?
R: Well, um … in the Outpatients’ Clinic, doctors and nurses take care of people with injuries or conditions that need continuing treatment. People go there for tests, for advice, classes or check-ups before and after operations.
S3: OK, so what about a Surgical Ward then? R: Ah, that’s on the first floor, isn’t it? In a surgical ward, patients wait for very complicated operations. It’s not like the Outpatients’ Clinic. But tell me, where do the surgeons operate?
S1: I don’t know. But I do know they have cinemas in the hospital. That’s nice. Look: Theatres. Like movie theatres.
R: Well, not really. A theatre is an operating theatre. The surgeons do their work there.
S1: Ah, OK. Sorry. R: That’s all right. We are here to learn. We must know all the departments. Patients come to our hospital to do different things, and we must understand their reasons. So far, we have seen A & E, the Minor Injuries Unit, the Outpatients’ Clinic, the Surgical Ward and … ah … the Operating Theatres. So, where do you go to get a baby?
S2: I know, sir! That’s Gynaecology, on the ground floor. R: Well, not exactly.
S3: No, it’s Maternity on the first floor. You go to Gynaecology on the first floor if you are planning to have a baby. In Maternity, you’ve already had the baby, or you are going to have it!
R: That’s exactly right. S2: What about Delivery? Is that where you get babies, too? R: No, that’s completely different. It’s a department for …
Transcript 049
1. Accident and Emergency 2. Minor Injuries Unit 3. Outpatients’ Clinic 4. Surgical Ward 5. Theatre 6. Gynaecology 7. Maternity
Extra practice Students decide which department patients in these departments might be going to next, and why. The idea of the activity is for students to think creatively about patients’ situations and where they might have to go.
Answers Students’ own answers.
C
1. Ask students to study the floor plan to find out where these departments are. Check understanding and pronunciation/stress. Students write down the floors these areas are on.
2. Ask students to match the definitions with the departments. Do not elicit answers at this point. Challenge students to come up with more departments from the map we haven’t dealt with yet, and to define them in a similar way (e.g., medical ward, psychiatry, physiotherapy, dermatology, intensive care, etc.).
3. Students listen and repeat. Practise pronunciation/stress. Answers
1. a. ground floor b. first floor c. ground floor d.
first floor
2. a. Fracture and Pain Clinic b. Coronary Unit c. Rehabilitation Ward d. X-ray Department
Transcript 050
a. X-ray Department b. Coronary Unit c. Fracture and Pain Clinic d. Rehabilitation Ward
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