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Managing Your Confidence

Achieve more in life

For all who wish to enhance and understand their self-confidence. This practical workshop will look at the sources of confidence, help you assess your current level of confidence, identify areas for improvement and plan a confidence-building programme. You’ll explore techniques for building rapport in one-to-one and group situations, as well as standing your ground and promoting your strengths and talents. On completion, you should be able to project a more confident image, gain the confidence of others and enhance your levels of self-belief.

Programme Director Graham Vale

Code Length Price

CONF 3 days £1,235, £1,010*

Venue Dates

Sunningdale 27-29 Apr 10, 9-11 Jun 10, 7-9 Sep 10, 5-7 Oct 10, 6-8 Dec 10, 19-21 Jan 11, 15-17 Mar 11

*Scotland 8-10 Nov 10

For further information Julie-Ann Herst 01344 634 087, gtn 3803 4087 julie-ann.herst@nationalschool.gsi.gov.uk nationalschool.gov.uk/conf

Assertiveness

Stand up for yourself confidently

A core skill for communicating, negotiating, influencing and managing conflict, this highly practical programme will enable you to assert yourself with clarity and authority.

You will improve your ability to assess your reaction to a range of situations; stand up for your own point of view whilst respecting others; plan and practise assertiveness techniques using your own work situations; feel and behave more confidently.

Programme Director Janet Newsome

Code Length Price

AAW 2 days £865

Venue Dates

Sunningdale 14-15 Jul 10

London 13-14 May 10, 9-10 Sep 10, 26-27 Oct 10, 16-17 Dec 10, 15-16 Feb 11

Scotland 16-17 Nov 10

For further information Lisa Lay 01344 634 586, gtn 3803 4586 lisa.lay@nationalschool.gsi.gov.uk nationalschool.gov.uk/aaw

And also...

…we’re well known for our training courses but did you know that tailored programmes, consultancy and events now make up almost half our work? Almost all the programmes in this brochure can be delivered on your own premises or tailored to your needs.

Influencing with Integrity

Increase your personal power and get more of what you want

For people wishing to enhance their ability to influence and persuade colleagues and stakeholders.

You will improve your ability to influence face-to-face; explain the place of integrity within the relationship; describe the difference between compliance and commitment; select appropriately from a range of influencing styles, models and techniques and apply with confidence; plan and practise influencing skills using real work situations.

Programme Director Janet Newsome

Code Length Price

IIS 2 days £855

Venue Dates

Sunningdale 24-25 Nov 10

London 20-21 May 10, 23-24 Jun 10, 14-15 Jul 10, 7-8 Sep 10, 4-5 Oct 10, 18-19 Oct 10, 12-13 Jan 11, 7-8 Feb 11, 28 Feb-1 Mar 11, 21-22 Mar 11

Scotland 9-10 Mar 10

For further information Lisa Lay 01344 634 586, gtn 3803 4586 lisa.lay@nationalschool.gsi.gov.uk nationalschool.gov.uk/iis

Working Confidently with Stakeholders and Suppliers

For those on Fast Stream or other development programmes, or for anyone wishing to effectively build partnerships across public and private sectors. This programme will provide you with the opportunity to make your natural style work for you professionally by reinforcing confidence in your ability to create resonance with others. You’ll work to build your inner confidence to match the image you want to project and hone your interpersonal skills to communicate successfully with a range of people.

Programme Director Graham Vale

Code Length Price

WCSS 2 days £725

Venue Dates

Sunningdale 17-18 May 10, 4-5 Nov 10

For further information Elaine Quinn 01344 634 706, gtn 3803 4706 elaine.quinn@nationalschool.gsi.gov.uk nationalschool.gov.uk/wcss

Personal Effectiveness

For those on the Civil Service Fast Stream and other similar career development programmes. This programme will help you assess your personal strengths and working styles and then combine them for maximum impact. This is a challenging programme that acknowledges the realities of working in today’s public sector with different groups, tough deadlines and confusing and often contradictory demands.

The programme is very participative in approach. It combines tutor input, self-assessment exercises, group discussions and practical exercises to develop a rounded understanding of personal working styles. You will gain an awareness of how best to mobilise your personal resources and maintain clarity of purpose in the face of conflicting organisational demands. To get the full benefit from this event, you should be prepared to talk openly about yourself and your hopes, fears and ambitions. You’ll also be expected to give and receive feedback. This programme will give you an insight into how you impact on others and how they impact on you.

Programme Director Quentin Oliver

Code Length Price

PEFF 5½ days £2,280

Venue Dates

Sunningdale 25-30 Apr 10, 6-11 Jun 10, 25-30 Jul 10, 5-10 Sep 10, 10-15 Oct 10, 28 Nov-3 Dec 10, 9-14 Jan 11, 20-25 Feb 11, 20-25 Mar 11

For further information Pam Huntley-Blecken 01344 634 837, gtn 3803 4837 pam.huntley-blecken@nationalschool.gsi.gov.uk nationalschool.gov.uk/peff