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KEY MANAGEMENT SKILLS

EQUALITY AND DIVERSITY

The Essentials of Equality/Diversity – Taking an Inclusive Approach

For anyone who wants to understand how to manage diversity effectively. This exciting, participative programme explores the business case for diversity; mainstreaming and Professional Skills for Government (PSG); critical success factors; equality impact assessments; the benefits for teams and individuals; the diverse needs of the workforce and customers; the legal framework and its application; and setting targets for change.

Programme Director Jane Nokes

Code Length Price

TEEO 1 day £475

Venue Dates

London 16 Nov 10

For further information Vanessa Barritt 01344 634 096, gtn 3803 4096 vanessa.barritt@nationalschool.gsi.gov.uk nationalschool.gov.uk/teeo

Cross-Cultural Communication

An appreciation of cultural and religious differences

For all staff. In many organisations today, the workforces as well as the service users are multicultural. This workshop provides you with the knowledge you need in order to communicate and work effectively across cultural and religious differences.

The workshop provides an introduction to culture, both in general concepts and in some of the practicalities of day-to-day communication. It will also heighten your comprehension of multicultural behaviours rather than providing a platform to develop stereotypes, and will provide you with a foundation for becoming a culturally competent communicator.

Programme Director Jane Nokes

Code Length Price

CXCT 1 day £475

Venue Dates

London 2 Dec 10

For further information Vanessa Barritt 01344 634 096, gtn 3803 4096 vanessa.barritt@nationalschool.gsi.gov.uk nationalschool.gov.uk/cxct

For people working in equality and diversity as part of their job role, such as HR professionals, diversity champions/officers and trainers, see our other diversity programmes on page 69.


TEAM DEVELOPMENT

Teamworking Events

As organisations continue to develop their vision for the future, teamworking has never been such a key element in achieving goals. In order to respond to these new challenges in a strategic direction, it’s essential to encourage collaboration and cohesion within and across teams.

Whether you are a new team looking to make a great start or an established team wanting to re-examine your ways of working, we can tailor an event to your needs. Maybe you want a facilitator to guide you through a planning process. Perhaps you want to make better use of the strengths in your team, improve communications or build a greater sense of cohesion. We have a wealth of experience in helping teams work though these issues.

Events typically range from a half-day to three days and, although structured, are highly participative in nature. These can take place indoors or outdoors, whatever your preference.

For further information Vanessa Barritt 01344 634 096, gtn 3803 4096 vanessa.barritt@nationalschool.gsi.gov.uk


MARKETING AND MEDIA

Communications and Marketing for the SCS

In line with Professional Skills for Government (PSG)

For those at Senior Civil Service (SCS) Payband 1.

This programme will give you an awareness of the communications and marketing requirements under the Professional Skills for Government (PSG) initiative. You’ll gain an understanding of the value that strategic communication can add to policy making and policy delivery. You’ll learn about the rapidly changing modern media environment and gain an insight into the principles of people-driven strategic communication, along with an understanding of how to get the most from working with communication professionals.

Programme Director Charlotte Revely

Code Length Price

PSGC 1 day £570

Venue Dates

London 15 Jul 10, 10 Jan 11

For further information Diana Devine 01344 634 140, gtn 3803 4140 diana.devine@nationalschool.gsi.gov.uk nationalschool.gov.uk/psgc

Media Awareness

For those interested in the principles of successful encounters with radio, television and print. The day will cover what the media want, what news is, proactive relations with journalists and media broadcasters, and how the media are structured. There will be sample interviews.

Programme Director Carol Pedley

Code Length Price

MEDA 1 day £360

Venue Dates

London 3 Nov 10

For further information Toni Fidler 01344 634 237, gtn 3803 4237 toni.fidler@nationalschool.gsi.gov.uk nationalschool.gov.uk/meda

Essential Media Skills

For all staff who need to make effective use of the media. This programme covers the press, TV and radio and will give you the ability to exploit media opportunities while avoiding the pitfalls. Experienced journalists and broadcasters feature in realistic simulations of press conferences and interviews based on material you provide.

Programme Director Carol Pedley

Code Length Price

MWS, XMWS 1 day £855, £650*

Venue Dates

London 4 Jun 10, 18 Oct 10, 4 Feb 11

*Scotland 27 Jan 11

A discount of 5% will be applied when booking Advanced Media Skills (AMWS) (see page 43) at the same time

For further information Toni Fidler 01344 634 237, gtn 3803 4237 toni.fidler@nationalschool.gsi.gov.uk nationalschool.gov.uk/mws