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INDEX

Evaluation of Public Programmes and Policies for Practitioners 29
Introduction to Evidence-Based Policy Making 28
Making Policy that Happens 28
Making Strategy and Strategic Thinking 19
Practitioner Exchange Forum 29
Risk Analysis in the Policy Area 29
The Warwick Masters in Public Administration (MPA) 30
Turning Policy into Law 27
Understanding the Legislative Process 27
Working on a Bill 27
Presentations
Effective Presentations 37
Presenting with Impact and Confidence 37
Procurement and Contract Management
Better Supplier Relationships™ 52
Buying a Better Future – Purchasing as if the Planet Mattered 41
Chartered Institute of Purchasing and Supply Advanced and Graduate Diploma in Purchasing and Supply Government Certificate of Competence in Purchasing and Supply, The 88
High-Performance Sustainable Development in Government 70
Introduction to Purchasing 88
Managing Contracts – Commercial Awareness 40
Managing Contracts: Developing Specifications 40
Managing Contracts: Legal Aspects 40
Service-Level Agreements 40
Professional Skills for Government (PSG)
Analysis and Use of Evidence (for Grade 7 or above) 48
Analysis and Use of Evidence 48
Communications and Marketing for the SCS 42
Financial Management 1:1 for the SCS 47
Financial Management for Senior Managers 47
Key Skills for Effective People Management 34
Practical Financial Management Skills 48
Programme and Project Management Skills for Government 51
PSG Condensed 54
Programme and Project Management
Association for Project Management – Introductory Certificate in Project Management 91
Association for Project Management – Professional Qualification Certificate 91
Association for Project Management Group Certificate and Diploma in Project and Programme Management 92
Benefits Management Masterclass 51
Business Change Management Practitioner 52
Introduction to Programme Management 52
Introduction to Project Management 52
Management of Risk (Accredited) MoR® 93
Managing Successful Programmes – Foundation and Practitioner Certificate 90
Managing Successful Programmes Advanced Practitioner 90
Managing Successful Programmes Foundation Certificate 90
Managing Successful Programmes Practitioner Certificate 90
Portfolio, Programme and Project Support Office (P3O) Certificated Foundation 92
PRINCE2® 2009 Foundation 91
PRINCE2® 2009 Practitioner 91
PRINCE2® 2009 for Practitioners 91
PRINCE2® update and re-registration 2005 to 2009 91
Programme and Project Management Skills for Government 51
Programme and Project Sponsorship 92
Programme Management for Fast Stream 51
Programme Management for Practitioners 90
Project Management: Essentials 51
PSG Condensed 54
Running Small Projects 52
Senior Responsible Owners 92
Stakeholder Management Workshop 51
What’s New in PRINCE2® 2009 91
Project Management (see Programme and Project Management)
Psychology and Creativity
Emotional Intelligence 58
Mind Mapping 58
NLP for Managers 35
Psychology of Learning 86
Understanding Human Behaviour 58
Public Service Agreements (PSAs)
Embedding the PSA Agenda: an Action Learning Programme for Leaders 44
Q
Quality
Business Process Improvement 49
Customer Service Excellence 39
Diversity Excellence Model™ 69
EFQM Licensed Assessor Training 49
LEAN 49
R
Recruitment and Selection (see Human Resources; Interviewing Skills)
Resource Management (see Managing People and Resources; Human Resourcess)
Risk
Effective Risk Management 93
Management of Risk (Accredited) MoR® 93
PSG Condensed 54
Risk Management and Accreditation
Specialist Programme 76
Senior Management (see also Leadership)
Achieving More With Less for Senior Managers 13
Change Tools for Senior Civil Servants 14
Compass: Leading the Strategic Organisation 19
Corporate Leadership First 13
Emotional Intelligence 58
Financial Management 1:1 for the SCS 47
Financial Management for Senior Managers 47
Getting Things Done - Managing Time for Senior Staff 37
Horizon 13
How Public Expenditure Works 71
Leadership Across Borders 14
Leading Strategically 15
Modern Leaders Programme: Leadership for the 21st Century, The 14
People Management Skills for Senior Staff 34
Personal Effectiveness in Management for Lawyers 79
SCHOR 360º 13
SCS Base Camp 13
Top Management Programme, The 14
Working in Government 13, 24
Statistics (see also Analysis and Use of Evidence)
Data Analysis and Presentation for Specialists 93
Introduction to Statistical Analysis using Excel 93
Presenting Data and Analysing Statistics 49
Refresher Programme in Statistical Analysis 93
Strategy
Compass: Leading the Strategic Organisation 19
Making Strategy and Strategic Thinking 19
PSG Condensed 54
Strategic Commissioning 44
Strategy Exchange 19
Sustainability
Business Cases and Decision Making 41
Buying a Better Future – Purchasing as if the Planet Mattered 41
Cross-Government Working 40
Foundations for Sustainability – a Strategic Introduction 41
Getting in Touch with the Future 41
High-Performance Sustainable Development in Government 70
Stakeholder Engagement in Action 39
Stakeholder Engagement in Action: Engagement for Effective Public Policy Making 28
Sustainability – Your Contribution in the Workplace 41
T
Team Development
PSG Condensed 54
Teamworking Events 42
Thinking Skills (see Psychology and Creativity)
Time Management
Getting Things Done – Managing Time for Senior Staff 37
Managing Your Time Effectively 37
Training Management; Training Skills (see Learning & Development and Organisational Development)
V
Virtual School (see also E-Learning)
W
Welcome inside front cover
Women Managers and Leaders
Career Planning for Senior Women 59
Leadership Challenges for Women in Middle Management 20
Leadership Development for Senior Women 15
Management Skills and Personal Development for Women 59
Personal Development and Career Planning for Women 59
Writing Skills
Advanced Writing 36
Brush Up Your Grammar 36
Communicating Complex Information in Writing 25
Effective Speech Writing 24
Effective Writing 36
Introduction to Report Writing 36
Minute Writing for Meetings 36
Proof Reading and Editing 37
Reading Faster with Understanding 36
Writing Letters for Ministers and Others 25
Writing to Persuade 36