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Business Management

This section covers the range of skills that all public servants need if they are to effectively handle people, budgets, processes and projects. Programmes are wide ranging and span topics such as financial management, HR for line managers and continuous improvement.

HR for Line Managers 46

Financial Management 47

Analysis and Use of Evidence 48

Continuous Improvement 49
• LEAN
• balanced scorecard
• consultancy skills
• internal consultancy

Programme and Project Management for All 51

Critical Thinking Skills 52

Coaching and Mentoring Skills for Managers 53

Business Tools 54

Professional Skills for Government (PSG) Condensed 54