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Management Development

This section covers the diverse range of skills needed by managers to work effectively. They range from the basic skills needed for a successful career, to people management, to skills needed by the modern manager to function effectively. Management Development

Managing People and Performance 34

Essential Management Skills 36
• writing and presenting
• managing time, meetings and resources

Key Management Skills 39
• customer service
• stakeholder engagement
• partnership and contracts
• sustainability
• equality and diversity
• team development

Marketing and Media 42

Management Qualifications 43

Commissioning 44

Tackling Public Service Agreements 44