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HR FOR LINE MANAGERS

Staff Selection Interviewing Skills

This programme will appeal to staff new to selection interviewing and others looking to refresh their knowledge and skills.

It can be delivered in a one, two or three day format. Content covers key principles underpinning the selection scenario covering job analysis, job descriptions, person specifications, competency assessment and employment legislation. The programme can also be designed to practise interview technique.

A highly effective programme which is suitable for all management levels.

Programme Director Martyn Pauling

This course is run on demand. Please contact Toni Fidler.

For further information Toni Fidler 01344 634 237, gtn 3803 4237 toni.fidler@nationalschool.gsi.gov.uk

Employment Law Update

The ever-changing world of employment legislation can be both complex and confusing. Suitable for line managers, team leaders and HR specialists, this one-day update is an ideal opportunity to keep abreast of legal developments within the workplace.

Delivered through a discussion-based style the course can be adopted to ensure individuals’ particular areas of interest are explored where possible and that relevance is maintained.

The course will ensure that you have a good understanding of key concepts of areas covered and will use developing case law to ensure that knowledge is up to date.

Programme Director Martyn Pauling

Code Length Price

ELU 1 day £350

Venue Dates

London 12 Jan 11

For further information Susannah Newman 01344 634 126, gtn 3803 4126 susannah.newman@nationalschool.gsi.gov.uk nationalschool.gov.uk/elu

Best Practice in

Disability Management

For anyone who wants to understand more about disability and good practice. Areas covered include social concepts of disability, the Disability Discrimination Acts of 1996 and 2005 and the Public Sector Disability Equality Duty, as well as emerging case law, etiquette and best practice in disability management and the identification of sources of help and assistance.

Programme Director Jane Nokes

Code Length Price

DAS 1 day £475

Venue Dates

London 15 Nov 10

For further information Vanessa Barritt 01344 634 096, gtn 3803 4096 vanessa.barritt@nationalschool.gsi.gov.uk nationalschool.gov.uk/das

Discrimination Law and the Public Sector Duties

For anyone wanting to understand the legal framework for equality and diversity. The programme defines important legal principles e.g. direct/indirect discrimination, harassment, employer liability, etc., and you’ll learn about the application of these principles through case studies. You will be brought up to date with developments.

Programme Director Jane Nokes

Code Length Price

DL 1 day £475

Venue Dates

Please contact Vanessa Barritt for details

For further information Vanessa Barritt 01344 634 096, gtn 3803 4096 vanessa.barritt@nationalschool.gsi.gov.uk nationalschool.gov.uk/dl


And also...

…we can work with you to co-design events, quality assure your courses, help you build in assessment or get your programmes formally accredited. Accreditation, assessment and assurance is a fast growing area of our work.


Counselling Skills

Supporting colleagues in turbulent times

For anyone required to support colleagues by telephone or face-to-face in relation to engagement, performance, sensitive issues and future career development. With the assistance of practising counsellors, the programme demonstrates how counselling provides essential support to staff in challenging circumstances. On completion, you will have developed essential counselling skills, an understanding of the boundaries and ethics of counselling, and strategies to cope with emotional situations. You will become aware of the role of professional bodies and when to refer.

Programme Director Carol Pedley

Code Length Price

COUN 3 days £1,150

Venue Dates

Sunningdale 29 Jun-1 Jul 10, 16-18 Feb 11

For further information Elaine Quinn 01344 634 706, gtn 3803 4706 elaine.quinn@nationalschool.gsi.gov.uk nationalschool.gov.uk/coun

Combating Harassment

When preparing the foundations for a harmonious and neutral environment, organisations need to be proactive in encouraging behaviours that respect the skills and dignity of all individuals in the workplace. Our consultancy offers expertise, flexibility and experience in successfully combating the insidious effects of harassment. We can ensure that you actively promote best practice in protecting the human potential in your organisation.

Carol Pedley and our team of specialist consultants have a wealth of experience in providing:

* impartial assessment for organisations and individuals to identify factors in conflict
* advice and guidance on writing a harassment policy
* training harassment contact officers to support individuals and organisations
* training investigators to recognise harassment and bullyinginvestigating cases
* harassment and bullying awareness training for managers.

There is also training available to manage other types of investigations.

For further information Carol Pedley 01344 634 149, gtn 3803 4149 carol.pedley@nationalschool.gsi.gov.uk