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Presenting Data and Analysing Statistics

For staff seeking practical experience of data analysis and presentation. Themes include charts and tables; describing data with words; identifying trends and patterns; introductory analysis, statistical techniques and forecasting.

Programme Director Gregory McCormick

Code Length Price

PDAS 3 days £1,030

Venue Dates

London 19-21 May 10, 15-17 Sep 10, 2-4 Feb 11

For further information Elaine Quinn 01344 634 706, gtn 3803 4706 elaine.quinn@nationalschool.gsi.gov.uk nationalschool.gov.uk/pdas

Data Analysis and Presentation using Excel

For staff with some knowledge of basic data analysis and Excel, seeking more practical experience of data analysis and presentation using Excel spreadsheets. Themes include charts and tables; describing data with words; identifying trends and patterns; introductory analysis, statistical techniques and forecasting.

Programme Director Gregory McCormick

Code Length Price

PDAX 2 days £795

Venue Dates

London 28-29 Jun 10, 15-16 Nov 10, 23-24 Mar 11

For further information Elaine Quinn 01344 634 706, gtn 3803 4706 elaine.quinn@nationalschool.gsi.gov.uk nationalschool.gov.uk/pdax

For other programmes for statistics professionals see page 93.


CONTINUOUS IMPROVEMENT

LEAN

New for 2010 the National School of Government will be offering a suite of LEAN modules:

* LEAN for leaders (LENL)

An opportunity for Leaders and Managers to discuss and consider the challenges and implications of introducing sustained continuous improvement in their organisation.

Code Length Price

LENL 1 day £525, *£450

Venue Dates

Sunningdale 22 Apr 10, 23 Jun10, 2 Aug 10, 20 Oct 10, 10 Dec 10, 7 Feb 11

*Scotland 23 Sep 10

* LEAN for practitioners (LENP)

Using a combination of theory and practical exercises participants will learn about the LEAN methodology.
– What is LEAN?
– What are its origins?
– Who uses it and how?
– LEAN tools and techniques

Code Length Price

LENP 3 days £1,425, *£1,220

Venue Dates

Sunningdale 11-13 May 10, 29 Jun-1 Jul 10, 6-8 Sep 10, 3-5 Nov 10, 12-14 Jan 11, 8-10 Mar 11

*Scotland 21-23 Jul 10

* LEAN Masterclass (LENM)

Participants will have consolidated their LEAN skills and experience. An opportunity now to share your LEAN journey from others experiences.

Code Length Price

LENM 1 day £525

Venue Dates

Sunningdale 5 May 10, 7 Jul 10, 21 Sep 10, 17 Nov 10, 18 Jan 11,

Scotland 17 Feb 11, 2 Mar 11

All of these modules are in the final stages of design and development and will be available for delivery from April 2010.

Further details about their aims and content will be posted on the National School’s website from early February 2010. If you would like a reminder sent to you around that time please email Barbara Thompson.

Programme Director Terry Mills

For further information Barbara Thompson 01344 634 150, gtn 3803 4150 barbara.thompson@nationalschool.gsi.gov.uk

Introduction to Knowledge Management

For consultants, knowledge management practitioners, and those charged with implementing or developing knowledge management programmes and strategies. Through a combination of theory, case-study work and practitioner input, you’ll explore the need for knowledge management, along with practical approaches and current initiatives in this key area.

Director Clement De Souza

For further information Debbie Evans 01344 634 298, gtn 3803 4298 debbie.evans@nationalschool.gsi.gov.uk nationalschool.gov.uk/kmgo

Business Process Improvement

For internal consultants, managers and problem solvers who need to be able to map and then improve business processes, one of the keys to improving organisational effectiveness and efficiency. This programme provides an opportunity to work in small syndicate teams and to try out, in a friendly and supportive environment, the various techniques introduced on the programme. This redesigned programme now includes an introduction to LEAN processes.

Programme Director Terry Mills

Code Length Price

BPI 2 days £950

Venue Dates

Sunningdale 14-15 Jun 10, 13-14 Oct 10, 14-15 Feb 11

For further information Barbara Thompson 01344 634 150, gtn 3803 4150 barbara.thompson@nationalschool.gsi.gov.uk nationalschool.gov.uk/bpi

BALANCED SCORECARD

Building a Balanced Scorecard

For anyone planning, leading or implementing the Balanced Scorecard framework in their organisations. This programme provides an introduction and explores how this tool can be used to turn strategy into action. Themes covered include origins and use of the scorecard; the individual perspective and the holistic view; objectives, performance indicators and targets; action plans; and technical, management and personal issues.

This course is tailored and delivered to your organisation’s requirements.

Programme Director Terry Mills

For further information Debbie Evans 01344 634 298, gtn 3803 4298 debbie.evans@nationalschool.gsi.gov.uk nationalschool.gov.uk/dbbs

EFQM Licensed Assessor Training

For those seeking an in-depth knowledge of the EFQM Excellence Model®, and in particular those looking to deliver in-house training or to conduct assessments of award-type submissions. Successful completion of pre-programme work is a pre-condition of taking part in this programme.

Director Clement De Souza

For further information Debbie Evans 01344 634 298, gtn 3803 4298 debbie.evans@nationalschool.gsi.gov.uk nationalschool.gov.uk/efqm