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MANAGING PEOPLE AND PERFORMANCE

Effective Manager 1

Leading and managing people

For middle managers with current or planned staff responsibility. This highly participative programme will help you ensure your people make an effective contribution to your organisation. You’ll increase your knowledge and skills in management and leadership; employee engagement; motivation; performance; disciplinary issues; staff development; coaching and interpersonal and communication skills.

Programme Director Charlotte Revely

Code Length Price

EM1 5 days £1,776, £1,570*

Venue Dates

Sunningdale 26-30 Apr 10, 6-10 Sep 10, 17-21 Jan 11

*London 7-11 Jun 10, 22-26 Nov 10, 28 Mar-1 Apr 11

For further information Lucy Padfield 01344 634 619, gtn 3803 4619 lucy.padfield@nationalschool.gsi.gov.uk nationalschool.gov.uk/em1

Effective Manager 2

Operational delivery and service transformation

For those who have already attended Effective Manager 1 (EM1) or similar. This programme places management responsibilities in a wider organisational context. You will develop professional skills in performance management and appraisal; negotiating and influencing; change management; diversity; interpersonal skills; workplace culture; problem solving and decision making.

Programme Director Charlotte Revely

Code Length Price

EM2 5 days £1,776

Venue Dates

Sunningdale 21-25 Jun 10, 14-18 Feb 11

For further information Lucy Padfield 01344 634 619, gtn 3803 4619 lucy.padfield@nationalschool.gsi.gov.uk nationalschool.gov.uk/em2


And also...

…we’re well known for our training courses but did you know that tailored programmes, consultancy and events now make up almost half our work? Almost all the programmes in this brochure can be delivered on your own premises or tailored to your needs.


Managing People (For Fast Streamers)

For present or future managers or leaders on the Fast Stream development programme. This programme will help you practise your skills and identify development needs. Themes covered include the role of the manager; transactional and transformational leadership; communication skills; self-motivation, capitalising on diversity; selection; appraisal, performance management and grievance procedures; change management; developing people; and solving people problems.

Programme Director Graham Vale

Code Length Price

MPFS 5 days £1,998

Venue Dates

Sunningdale 19-23 Apr 10, 24-28 May 10, 28 Jun-2 Jul 10, 2-6 Aug 10, 20-24 Sep 10, 18-22 Oct 10, 29 Nov-3 Dec 10, 17-21 Jan 11, 14-18 Feb 11, 14-18 Mar 11

For further information Lucy Padfield 01344 634 619, gtn 3803 4619 lucy.padfield@nationalschool.gsi.gov.uk nationalschool.gov.uk/mpfs

Key Skills for Effective People Management

In line with Professional Skills for Government (PSG)

This workshop is designed as an introductory programme for those at Civil Service Grade 7 and equivalent or those who are aspiring to senior management who have minimal experience of managing people. This practical programme will give you a toolbox of tips and techniques which will enable you to tackle difficult people situations at work. It will also provide you with an opportunity to take a detailed and constructive look at your own behaviour and relationships in your workplace and take action through the use of more confident and planned communication.

Programme Director Charlotte Revely

Code Length Price

PSG7 2 days £999

Venue Dates

London 12-13 Apr 10, 12-13 Oct 10, 2-3 Feb 11

Scotland 28-29 Jun 10

For further information Lucy Padfield 01344 634 619, gtn 3803 4619 lucy.padfield@nationalschool.gsi.gov.uk nationalschool.gov.uk/psg7

People Management Skills for Senior Staff

For middle and senior managers with responsibility for staff. This programme will help you make the best use of your people skills, identifying personal development needs through 360° feedback. It comprises a series of tailored and intensively tutored workshops to fine-tune the skills and techniques required for confident management.

Programme Director Julian Rizzello

Code Length Price

MSSM 3 days £1,495

Venue Dates

Sunningdale 21-23 Jun 10, 22-24 Sep 10, 25-27 Jan 11

For further information Vanessa Barritt 01344 634 096, gtn 3803 4096 vanessa.barritt@nationalschool.gsi.gov.uk nationalschool.gov.uk/mssm

Managing from a Distance

For distance managers at all levels. This programme will help you effectively manage staff who work on remote sites or work from home. Based on over 10 years of research, the programme will help you explore the unique challenges of distance management. You’ll

have the opportunity to benchmark yourself against high-performing distance managers in both the public and private sectors. Some pre-programme work is required. Coaching by telephone is also available for those who have attended the programme and want to talk over their action plan.

Programme Director Quentin Oliver

Code Length Price

MFD 2 days £1,000

Venue Dates

Sunningdale 2-3 Jun 10, 22-23 Nov 10

For further information Julie-Ann Herst 01344 634 087, gtn 3803 4087 julie-ann.herst@nationalschool.gsi.gov.uk nationalschool.gov.uk/mfd


For programmes on core leadership skills for middle and senior managers, see pages 19 and 20