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IMPACT AND INFLUENCE

Communicating with Impact

For those on Fast Stream and other development programmes who are seeking to assess and improve their oral presentation skills. The highly practical nature of this programme allows you to identify your strengths and weaknesses when communicating one-to-one and in groups at all levels. This programme is a crucial element of Professional Skills for Government (PSG).

Programme Director Graham Vale

Code Length Price

COM1 3 days £1,485

Venue Dates

Sunningdale 19-21 Apr 10, 18-20 May 10, 23-25 Jun 10, 28-30 Jul 10, 25-27 Oct 10, 22-24 Nov 10, 12-14 Jan 11, 9-11 Feb 11, 9-11 Mar 11

This represents the first part of the Communication Skills programme. Part two is Communicating in a Policy Environment (COM2) (see page 25).

For further information Toni Fidler 01344 634 237, gtn 3803 4237 toni.fidler@nationalschool.gsi.gov.uk nationalschool.gov.uk/com1

This represents the first part of the Communication Skills programme. Part two is Communicating in a Policy Environment, see page 25.

Creating Personal Impact

It governs how people treat you

For senior managers wishing to make more of an impact at meetings, interviews and with colleagues. This programme covers the importance of voice, physical presence, confidence and assertiveness – building rapport to convey authority and leadership. You’ll be required to show a commitment to self-assessment and constructive criticism.

Programme Director Carol Pedley

Code Length Price

CPIM 1 day £615

Venue Dates

London 19 Apr 10, 19 May 10, 16 Jun 10, 10 Sep 10, 21 Oct 10, 30 Nov 10, 17 Jan 11, 11 Mar 11

Scotland 9 Sep 10

For further information Toni Fidler 01344 634 237, gtn 3803 4237 toni.fidler@nationalschool.gsi.gov.uk nationalschool.gov.uk/cpim

Developing Style and Presence

Explore and develop your natural style for maximum impact

There are different runs of this programme for senior and middle managers. These discrete programmes offer one-to-one coaching to improve personal impact as a means of motivating and engaging others, and the opportunity to share experiences with peers. Themes explored include natural and professional styles, personal presentation, vocal impact and communication through presence.

Programme Director Carol Pedley

Code Length Price

DSP 2 days £1,000

Venue Dates

Sunningdale 19-20 Apr 10, 5‑6 Jul 10, 16-17 Sep 10, 7-8 Mar 11

For further information Elaine Quinn 01344 634 706, gtn 3803 4706 elaine.quinn@nationalschool.gsi.gov.uk nationalschool.gov.uk/dsp

Raising Your Profile – Image Management

Image management and self-marketing

For senior and middle managers facing an uncertain future and who need to raise their profile to feel more confident when competing for jobs or contemplating a change of direction. These discrete programmes cover presenting yourself to maximum advantage; image consultation; knowing your unique selling point and presenting this to best advantage; getting to grips with networking; and feeling confident in achieving your goals.

Programme Director Carol Pedley

Code Length Price

RPCU 1 day £675

Venue Dates

London 9 Sep 10, 18 Feb 11

For further information Toni Fidler 01344 634 237, gtn 3803 4237 toni.fidler@nationalschool.gsi.gov.uk nationalschool.gov.uk/rpcu

And also...

…whether you’re new to the Civil Service or not, find out what you need to know about working in government in a free e-learning programme, Understanding the Civil Service. It’s an across government project designed as an induction programme for new entrants and a refresher for existing civil servants. See nationalschool.gov.uk/virtualschool

Personal Power and Influencing Skills

For senior managers who obtain cooperation through consent rather than by exerting their authority. This programme will enable you to positively influence the groups you manage. Themes explored include personal differences and preferences; awareness of your effects on others, and vice versa; self-confidence and personal power; group dynamics; managing culture and promoting creativity.

Programme Director Graham Vale

Code Length Price

PEPI 5 days £2,485

Venue Dates

Sunningdale 18-22 Oct 10, 14‑18 Feb 11

For further information Sarah Roberts 01344 634 029, gtn 3803 4029 sarah.roberts@nationalschool.gsi.gov.uk nationalschool.gov.uk/pepi

Negotiating Skills

Get more of what you want and need

For anyone wishing to negotiate better deals, whether in a commercial, industrial relations or policy context. This programme shows you how to successfully pursue objectives while maintaining cooperative relationships.

Themes covered include timing, negotiation strategy, organising a team and coping with difficult negotiators.

Programme Director Graham Vale

Code Length Price

NEGO 2 days £895

Venue Dates

London 13-14 Apr 10, 2-3 Jun 10, 21-22 Jul 10, 22-23 Sep 10, 11-12 Nov 10, 13-14 Jan 11, 10-11 Mar 11

*Scotland 22-23 Jun 10

For further information Sarah Roberts 01344 634 029, gtn 3803 4029 sarah.roberts@nationalschool.gsi.gov.uk nationalschool.gov.uk/nego