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COMMUNICATIONS AND INTERPERSONAL SKILLS

Communication and Interpersonal Skills for Professional Advisers

For all professional advisers. This programme will help you assess and improve on your personal strengths, develop your communication skills and appreciate the knowledge and skills required to work with others individually and in meetings.

Programme Director Peter Daffern

Code Length Price

ICG1 3 days £1,295

Venue Dates

Sunningdale 9-11 Jun 10, 6-8 Oct 10, 9-11 Feb 11

For further information Elaine Quinn 01344 634 706, gtn 3803 4706 elaine.quinn@nationalschool.gsi.gov.uk nationalschool.gov.uk/icg1

Cascading Information

For team leaders and managers who are responsible for effective organisational strategy and for the implementation and maintenance of an internal cascade briefing system. This programme is delivered exclusively at a venue of your choice and is tailored to address the needs and specific issues of your organisation.

Code

CINO

For further information Elaine Quinn 01344 634 706, gtn 3803 4706 elaine.quinn@nationalschool.gsi.gov.uk nationalschool.gov.uk/cino


PSYCHOLOGY AND CREATIVITY

Political Intelligence

For managers who wish to raise their awareness of organisational politics and develop the political intelligence necessary to successfully manage organisational politics.

The programme will enable you to determine your level of political intelligence; get things done in your organisation in spite of the politics; identify your personal preferences with regard to political behaviour; understand how you view the political world.

Programme Director Clement De Souza

Code Length Price

POLI 1 day £465

Venue Dates

London 15 Sep 10

For further information Sarah Roberts 01344 634 029, gtn 3803 4029 sarah.roberts@nationalschool.gsi.gov.uk nationalschool.gov.uk/poli

Emotional Intelligence

Unlocking your potential and enhancing your influence.

For managers who want to enhance their self-knowledge and increase their influence at work. This programme will explore your emotional intelligence through use of a 360° feedback questionnaire as well as a team management profile. This challenging workshop will cover themes on leadership, inspiring yourself and others, dealing with difficult issues, achieving consensus as well as managing conflict and successful team working.

Programme Director Graham Vale

Code Length Price

PEP3 3 days £1,635

Venue Dates

Sunningdale 15-17 Sep 10, 2-4 Mar 11

For further information Vanessa Barritt 01344 634 096, gtn 3803 4096 vanessa.barritt@nationalschool.gsi.gov.uk nationalschool.gov.uk/pep3

Understanding Human Behaviour

For trainers, consultants and anyone who needs an introduction to working closely with others. This programme draws on theories of human behaviour to help you manage relationships. Themes covered include understanding your own behaviour, identifying your options, and handling difficult relationships and situations.

Programme Director Jo Metcalf

Code Length Price

UHB 2 days £840

Venue Dates

Sunningdale 4-5 Oct 10

For further information Myra Fears 01344 634 352, gtn 3803 4352 myra.fears@nationalschool.gsi.gov.uk nationalschool.gov.uk/uhb

See also our programme NLP for Managers on page 35.

Creative Problem Solving

For individuals or teams wishing to explore their potential for creative thinking, you will work on a ‘live’ issue. Themes covered include celebrating creativity; thinking styles; barriers to creativity; creative thinking techniques; and the generation and introduction of new ideas.

Programme Director Graham Vale

Code Length Price

CREA 2 days £915

Venue Dates

Sunningdale 23-24 Jun 10, 2-3 Mar 11

For further information Vanessa Barritt 01344 634 096, gtn 3803 4096 vanessa.barritt@nationalschool.gsi.gov.uk nationalschool.gov.uk/crea

Mind Mapping

For all staff. This programme offers you a creative and comprehensive approach to recording and reviewing large volumes of information. You will learn how to remember and record data using visual forms, maintain a simultaneous focus on overview and detail, and develop a personal mind-mapping style.

Programme Director Clement De Souza

Code Length Price

MM 1 day £440

Venue Dates

London 22 Apr 10, 29 Jun 10, 22 Oct 10, 21 Jan 11

Scotland 8 Jun 10

For further information Sarah Roberts 01344 634 029, gtn 3803 4029 sarah.roberts@nationalschool.gsi.gov.uk nationalschool.gov.uk/mm