Module 3 6.2.2 The operation of the room status systems
Bedroom book Tis is the most basic room status system. It is operated completely manually and requires a large amount of clerical work. But, because it is generally used in hotels of less than 20 rooms, this is not too demanding.
Te bedroom book is normally a diary that has a page for each day. A line is ruled for each day, for every room in the hotel. As the guest registers, their name is written next to the room number on the page of the arrival day, and is rewritten for each day that they stay. So, if a guest books for fourteen nights, their name is written on fourteen pages of the bedroom book.
Tere has to be a method of showing that a room has been occupied overnight, or a receptionist may send an arrival to a room before the guest has leſt, or before it is ready. A common way of doing this is to use three sides of a triangle to show the state of the room:
So:
= room let previous night = room vacant but not ready = room vacant and ready to re-let.
As with the reservation chart, if guests leave early or extend their stay the receptionist has to update the bedroom book accordingly. Tis applies to all the room status systems. Individual hotels modify this system to their own needs in many different ways, but in all cases it has the advantage of providing a permanent record of room status.
Example of a bedroom book
Date: 10 June 2013
Room number
10 11 12 14 15
Room type
T
TB S
D DB Guest name Rate FINCH/JMR&MRS R2 000 ▼ SPARROW/HMR R1 500
▼ ▼
Status of room
Date: 11 June 2013
Room number
10 11 12 14 15
Room type
T
TB S
D DB Guest name Rate FINCH/JMR&MRS R2 000
▼ V
▼ ▼
Status of room
80
FutureManagers
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