Module 3


DENSITY CHART AUGUST 2015


Room SGL


10/8 11/8 12/8 13/8 14/8 15/8 16/8 17/8 18/8 19/8


1 2 3 4


Twin DBL


1 2


1 2 3 4


Suite 1 2


10.5 Stop-go-chart Use the following information to complete the stop-go chart. No single rooms are available for 1, 2, 3 November; 5, 6, 7 December and 4, 8, 9 January. No double rooms available for 8, 9, 10 November; 1, 2 December and 3, 4 January. Conferences in the hotel on 4, 5, 6 November; 3, 4 December and 5, 6 January.


STOP-GO CHART Date


1


Month November December January


 Single rooms ■ Double/Twin rooms ▲ Suites ● Conferences


10.6 Confirmation slip You are the receptionist at the Melrose Arch Hotel. You received the following reservation details for a guest from the porter. Write a suitable reply to the guest to confirm the reservation. (Rate R600 BB)


Guests: Mr and Mrs Black Address: 102 Southport Street, Cape Town, 8000 Tel: 021 430 5063 Arrival date: 13 September 2015 Departure date: 20 September 2015 Tey request one double room and a fruit basket upon arrival. It is their 20th wedding anniversary.


74 FutureManagers 2 3 4 5 6 7 8 9 10


(10)


(15)


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