Exam Content Area Domain 3: Personnel and Communication (20% of the Exam)
A. Define and Develop Personnel Needs and Job Functions 3.A.1
Conduct personnel needs and task analysis
3.A.2 Write job descriptions and specifications 3.A.3 3.A.4
B. Interview, Select, and Onboard of Employees 3.B.1
3.B.2
3.B.3 3.B.4 3.B.5
3.C.1 3.C.2
3.C.3
Recommend advertising strategies for open positions Utilize and maintain departmental organizational chart
Comply with fair employments laws and practices (e.g., DE&I)
Develop and document interview and selection policies and procedures for department
Decide on applicants and record data in file
Provide initial job specific training, facility procedures for new employees Verify completion of training and onboarding
C. Provide Ongoing Education
Provide follow up after onboarding and orientation Provide in-service training
Verify completion of training
D. Develop and Maintain Employee Time Schedules and Assignments 3.D.1
3.D.2 3.D.3 3.D.4 3.D.5
Identify overall staffing needs (e.g., calculate full time equivalents) Identify daily tasks and develop and coordinate work assignments Determine capabilities and preferences of available employees Develop and maintain a time schedule
Track absence/tardy records in personnel file
E. Manage Goals and Priorities for Department 3.E.1
3.E.2 3.E.3 Develop short-term and long-term goals for the department
Participate in developing policies and procedures (e.g., hygiene standards for personnel according to the FDA Food Code)
Reassess department goals against available resources (e.g., contingency planning)