“It has also been a great honour to be able to celebrate the amazing craftsmanship of live dealing. This event is a showcase offering a glimpse into the passion, professionalism, and hospitality that define the experiences of guests at our member casinos daily. Our dealers and croupiers must be recognised as the most vital ingredient at the forefront of customer interaction.” Erwin van Lambaart


has been a huge honour for Holland Casino to host the 16th European Dealer Championship in Venlo. I’d like to thank the team behind the scenes for their tremendous efforts in organising and hosting this prestigious event, and I’d like to thank the event’s sponsors without whom it simply wouldn’t happen. It has also been a great honour to be able to celebrate the amazing craftsmanship of live dealing. Tis event is a showcase offering a glimpse into the passion, professionalism, and hospitality that define the experiences of guests at our member casinos daily. Our dealers and croupiers must be recognised as the most vital ingredient at the forefront of customer interaction. Tey are the very essence of the land-based casino industry, and we really have celebrated the 'best of the best' in the field here in Venlo. Tis event gives us an opportunity to honour these skilled professionals, to highlight the remarkable achievements of our dealers and to say thank you for making live casino gaming what it is today.”


Hermann Pamminger, General Secretary of the European Casino Association (ECA), remarked: "Tis year’s has been a truly phenomenal event. I would like to thank all the sponsors of this year’s competition who made it possible to stage this international celebration of land-based gaming talent. Te ECA extends its gratitude to these leading companies from the European gaming industry for their continued commitment to the European Dealer Championship, ensuring its success and growth into the future."


Te winner, Monaco-born Noemie Serra, said: ‘Being a croupier is the best job in the world. I am so thrilled to take home the top prize. I came through the dealer school for Société des Bains de Mer de Monaco in 2018 and have worked there ever since. It was an honour to represent them in this competition. My father also works as a dealer for SBM, so I suppose you could say that being a croupier is in my blood. Te tournament has been intense and exhausting, but all the competitors have been so supportive throughout the event.’


P58 WIRE / PULSE / INSIGHT / REPORTS


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