Trans RINA, Vol 157, Part C1, Intl J Marine Design, Jan –Dec 2015
quantitative manner. In this way the results will not deliver hard figures, but an understanding in what is actually happening and what the actual needs and wishes for the user are. This understanding is a very valuable design input, however, it is very hard to communicate. The communication about
delivered in the same way as the information is obtained: on a qualitative basis. In this way, the richness of the information remains in the communication. It is the understanding which is communicated, rather than the interpretation by the communicator.
2.3 PROJECT DESIGN INQUIRY
Along the process of the development of the offshore accommodation, multiple forms of qualitative research have been conducted to generate user understanding on working and living on board an offshore wind support vessel. Results from interviews with users and creative sessions were compared to literature research and seminar presentations.
It is important to be aware of the fact that the information from qualitative research methodologies cannot be stated as undeniably true in a general form. Qualitative data consists of stories, anecdotes, experiences and (often poorly motivated) statements of existing products and services. It is therefore almost impossible to interpret this unfiltered information directly into design requirements or product proposals [6]. It does however create empathy for the designers with the users. It’s a mean to inspire and spark the creativity within the process of design towards specific personal needs and wishes.
3. RESULTS (DESIGN INPUT)
The qualitative investigations provided with numerous insights which needed to be recorded, in order to be communicated and retrieved upon request. This rich data should if possibly be stored all in raw form, nor should you remain with single interpretations only. When storing qualitative data, the richness and interpretability should remain, so designers can easily create understanding for and empathy with the users during the design process.
In this project, the raw data was stored in form of a interview transcript and observation reports.
3.1 INTERVIEWS 3.1(a) Interviews with operators
During this design process, three different operators in the offshore business were consulted in form of an open interview discussion. The questions in this interview were open and invited the operators in telling stories, anecdotes and personal experiences. The questions consisted of 3 groups:
Working routines (activities, working ethics, management, daily schedules, leisure) and
Comfort the findings needs to be perception emotions, co-workers) Vessel styling (exterior, interior, added values)
The operators stressed that indeed most of the current recruited crew members are landlubbers. They are not used to being on a vessel for a longer period of time and have indicated to be uncomfortable in small spaces.
From the interviews it became clear that the designing for “creature comfort” could be partially achieved by implementing the following aspects:
Internet (always working and high speed) Private sanitary space Lounge area Fitness area / Gym Sauna On board hospital
The standard to design for is considered to closely resemble a hotel or a house.
It has to be simple,
functional and pleasant to stay in. Service engineers are often well educated for the job they’re performing (according to the interviews). It is therefore hard to keep them interested at the job itself. Providing a comfortable and pleasant working environment
(the vessel) can therefore be a unique selling point in this story.
Accommodation design for service engineers and the crew should be the same, although officers and captain may require a higher level of luxury. Both should have very high standards considering low sound and vibration levels and access to on board facilities.
It was mentioned the offshore operators are very
concerned with green energy and sustainability. This suggests it could be exploited in the interior design.
Working routines are to be taken into account very deliberately in the offshore. There are multiple groups of people at work or off duty at the same time: service engineers, vessel crew, rescue crew. They should not interfere in each other’s resting time or working routine. This results in the need for clear signage on board and clever separation of activity areas versus resting areas.
Working offshore, the engineer will experience 10 hours per day free time, of which 8 hours should be reserved for sleeping time.
As soon as an engineer comes to the offshore
accommodation, he want to drop his working suit and boots in a changing room. In this way he is able to step into the accommodation spaces clean (these spaces will stay clean easier as well). A possibility should be there for debriefing in an office or meeting room. After
(physical,
mental,
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© 2015: The Royal Institution of Naval Architects
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