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Can you share metrics on the volume of transactions being processed during peak times?


Te iCore online gaming platform is a highly adaptable and versatile solution, designed for both on-premise and cloud-based deployments. It seamlessly handles thousands of bets per second. Each bet actually creates multiple transactions in the system, so the true load is probably triple that. Tis level of scalability makes it suitable for a wide range of operators - from small, emerging businesses to large enterprise-level providers - all of whom require robust omni-channel gaming and product management capabilities. As a result, transaction volumes can vary significantly during peak periods, depending on the operator’s size and activity levels.


values across various key indicators and timeframes—monthly, weekly, daily, and even by time of day—and compare them against actual performance data. Any deviations from expected patterns are automatically flagged, allowing for early detection of anomalies and potential issues before they impact operations.


What level of redundancy and failover is built into the platform to guarantee uptime?


Te iCore online gaming platform is designed for high availability and operational resilience, incorporating built-in redundancy and failover mechanisms to ensure consistent uptime and uninterrupted service. Key features include a modular and scalable architecture, flexible


DDoS attacks and other large-scale security threats are increasingly common in today’s digital gaming landscape. To protect the iCore online gaming platform, operators rely on robust internet infrastructure and security solutions such as Cloudflare, among others. During such incidents, the iCore platform captures valuable data on the nature and specifics of each attack.


Which key performance indicators are monitored in real-time to assess platform health?


Te iCore online gaming platform includes built-in capabilities for real-time monitoring of both business and system KPIs, enabling continuous assessment of platform health. Key indicators monitored include player logins, new registrations, gameplay activity, player bonuses, and payment transactions, among others. A critical aspect of this monitoring is the analysis of outcomes by comparing successful and unsuccessful attempts, which provides valuable insights into both user behaviour and system performance.


What type of monitoring tools and dashboards does Comtrade Gaming use for proactive incident detection?


Te iCore platform leverages advanced monitoring tools and real- time dashboards to enable proactive incident detection, including the use of AI-powered predictive models. Tese models analyse expected


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deployment across both cloud and on-premise environments, automated failover systems, real-time monitoring with intelligent alerts, high-availability infrastructure design, and comprehensive disaster recovery and backup solutions.


How does Comtrade Gaming detect and respond to DDoS attacks or other large-scale security threats?


DDoS attacks and other large-scale security threats are increasingly common in today’s digital gaming landscape. To protect the iCore online gaming platform, operators rely on robust internet infrastructure and security solutions such as Cloudflare, among others. During such incidents, the iCore platform captures valuable data on the nature and specifics of each attack.


We collaborate closely and promptly with operators’ security teams to analyse this data and strengthen mitigation strategies, continuously improving our defence against future threats.


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