General information… Pre-departure Preparation
In addition to the information given below, we will send you confirmation of your booking and follow this up with tour notes later. About two weeks before your departure you will receive your e-ticket confirmation, itinerary with flight details, ticket wallet and labels.
Passport, Visa and Immigration Requirements
Passengers must carry passports valid for 6 months from their return date. Holders of passports which are not British should take particular care as visa requirements may differ and it is most important that your passport contains the correct visa for your journey. If you would let us know, at the time of booking, what kind of passport you hold, we would be pleased to advise you accordingly. However, it is the personal responsibility of the passenger to make sure his or her passport is valid and contains the necessary visa and travel documents for his or her journey. As visas are issued within a time limit, we strongly advise that no visas are obtained prior to eight weeks before your departure date. We emphasise that your specific passport and visa requirements, and other immigration requirements, are your responsibility and you should confirm these with the relevant Embassies and/or Consulates.
For full details on passport requirements for your chosen holiday destination, please contact the British Identity and Passport Service on 0300 222 0000 or
www.direct.gov.uk/ You should check the most up-to-date requirements before travelling. Further information is available from our website
worldwidejourneys.virginholidays.co.uk
The name on each person’s ticket MUST match the name as stated in their passport. When making your booking, please ensure the information given to us is correct. Failure to do so may result in significant charges being incurred, as some airlines treat an amendment as a name change and will charge accordingly.
Health
Health authorities change vaccination requirements as the need may arise and it is advisable to check the up-to-date position before departure. We suggest that you contact the Medical Advisory Service for Travellers Abroad (MASTA) on their travellers’ premium rate health line telephone number 09068 224100 (
www.masta.org). MASTA will provide you with written advice on both health matters and Foreign Office travel advice. In the interest of our passengers we have a no smoking rule on all private transportation for accompanied groups.
Special Needs/Pre-existing Medical Conditions
The nature of our holidays means that there is inevitably a significant amount of embarkation and disembarkation from vehicles, the negotiation of steps, etc. Travellers who will require assistance or who are not independently mobile should contact us before booking to discuss their precise requirements with us so that full advice can be given. The essence of group travel is the provision of equal amounts of assistance, attention and advice to all members of a group and this may not always be possible if individual travellers require increased assistance.
High Altitude
Some of our itineraries reach altitudes of over 2,440m (8,000 ft) and it may be inadvisable for any passenger suffering from high blood pressure or respiratory problems to undertake these. If in any doubt, we would advise you to consult your doctor
before booking on any of these holidays.
We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
Health and Safety Standards
We take health and safety abroad very seriously and have specially appointed staff who assess and monitor the safety standards for all aspects of your holiday, including the hotels, transportation and sightseeing we feature in the brochure. Many of the properties have been personally visited by Virgin Holidays Worldwide Journeys employees and they, together with hotel managers and our overseas agents, review and monitor the health and safety provisions. Many of the destinations we feature are less developed countries and health and safety does not conform to British standards. Bearing this in mind, we recommend that you take a few sensible precautions at your hotel (such as checking where the nearest fire exit is and exercising caution when entering the swimming pool). More comprehensive literature regarding health and safety will be enclosed with your final travel documentation and we strongly urge you to read this carefully prior to your departure.
Safety
We take the safety and security of our clients extremely seriously. Sadly, crimes against both people and their property are a fact of life all over the world. When in a foreign country, it is very important to be extra vigilant and avoid drawing attention to yourself. The Foreign & Commonwealth Office Travel Advice Unit may have issued information about your holiday destination(s). We recommend that you seek advice from the Foreign Office regarding your holiday destination(s) prior to making your reservation – this is easily available and can be checked on BBC2 Ceefax page 470 onwards or on the Internet under the address:
www.fco.gov.uk/knowbeforeyougo by telephone on 0845 850 2829 or by email to
consular.fco@gtnet.gov.uk Alternatively, you can contact the ABTA Information Department on 0901 201 5050 (calls are charged at 50p/minute). Your Travel Agent can also assist or you can contact us direct for advice.
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For more information visit
worldwidejourneys.virginholidays.co.uk
For more information visit
worldwidejourneys.virginholidays.co.uk
General information…
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