Day in the life Hitting the road
Claudio Zanobini became a Mac Tools franchisee for the Exeter region in 2010. Here, he describes a typical day…
7.20am Armed with a travel mug of coff ee, cashbox and card machine, and after a quick look in the mirror to make sure I look presentable, I leave the house and drive over to where I’d securely parked my Mac Tools van overnight.
7.30am
Although I’ve usually checked I am well stocked the night before and given it a good clean out, I like to give the van one last check to also make sure it’s presentable. I like to be sure I have the latest products on display, as well as the classics, which are always in demand. Then, it’s a case of opening the laptop, checking my schedule, and heading off to the fi rst garage.
8.00am
Once I’m in the van, it’s showtime – time to make some business! I carry a selection from the van into the garages, and stride in confi dently with my bag full of tools. I usually attract quite a crowd around me, especially if it is a big garage, which can make you feel a bit like a celebrity as they all want to see what I’ve got. Then it’s on to the next customer… and the next, to show off the best tools of the trade from Mac Tools, DEWALT, Facom and Expert! The guys love to come into the van and have a look for themselves!
10.15am
Pit stop! After all that talking and showing off my products, I am ready for a good cuppa, plus a quick check of emails, to make sure I stay on top of the admin side of my business.
10.30am
I am back in the van and making my way to my next few customers before lunch. Because of the locality of where they are, I can usually manage to see about three or four customers an hour. It’s a case of trying to sell something – but even if I don’t sell anything, that’s OK, because I’m still talking about my job and the tools I love.
12.30pm Time for lunch! The advantage of having the laptop with me means that even
though my showroom is a van, I always have my mobile offi ce with me. This gives me time for replying to emails, making calls, and checking against the targets I have set myself.
1.00pm I’m refreshed and ready to get back on the road to meet more customers. I love being with them, even though I’m only there for about 10 to 15 minutes! It means I see the best side of them and, over time, we build up a great rapport. Every day is diff erent.
5.30pm
Back to the security of my van’s overnight home. I tidy the showroom in the back of the van, replacing everything I have sold and looking at whether I need to rotate the display. If the van looks the same each
week, customers soon become bored and stop coming out to have a look. Preparation is key!
6.30pm It’s back home to check the daily report, reorder anything I am low on, and sort the banking from the day’s sales. Once I have fi nalised all of this, I can then usually enjoy a relaxing evening with my family, knowing that I’ve had great conversations about my favourite subject, tools, and hopefully made some sales along the way. I really enjoy my career as a Mac Tools franchisee – it’s so much fun!
Claudio Zanobini
franchise@mactools.co.uk October 2017 |
BusinessFranchise.com | 83
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156 |
Page 157 |
Page 158 |
Page 159 |
Page 160 |
Page 161 |
Page 162 |
Page 163 |
Page 164 |
Page 165 |
Page 166 |
Page 167 |
Page 168 |
Page 169 |
Page 170 |
Page 171 |
Page 172 |
Page 173 |
Page 174 |
Page 175 |
Page 176 |
Page 177 |
Page 178 |
Page 179 |
Page 180 |
Page 181 |
Page 182 |
Page 183 |
Page 184 |
Page 185 |
Page 186 |
Page 187 |
Page 188 |
Page 189 |
Page 190 |
Page 191 |
Page 192 |
Page 193 |
Page 194 |
Page 195 |
Page 196 |
Page 197 |
Page 198 |
Page 199 |
Page 200 |
Page 201 |
Page 202 |
Page 203 |
Page 204 |
Page 205 |
Page 206 |
Page 207 |
Page 208 |
Page 209 |
Page 210 |
Page 211
