Franchise Focus
The full treatment L
eaving a secure job in employment to strike out on your own is a signifi cant decision to make. How do you avoid the pitfalls that so many other new business owners have made before you? This is why franchising is becoming an increasingly popular option – the experience and knowledge of the franchisor gives the new franchisee the extra support they need to make their new venture a success. Total Clean has been running a successful commercial cleaning business for nearly 30 years, and during that time has honed its business model to perfection. Franchise partners have access to all its expertise in both the cleaning sector and managing a growing business. One of the key aspects of launching any new business, whether starting from scratch or investing in a franchise, is to ensure that your service or product is recession-proof and not simply a fad that will wane in popularity over time. By researching trends and dips in your chosen sector, you can determine how viable the business will be in both good and bad economic conditions and whether there is suffi cient demand in your local area. Ensuring you have a viable business
proposition and attracting new customers is only the start of things, though – retaining your customer base by giving them reliable and effi cient customer service is vital.
Making sure your business is future-
proof by off ering new products and services is also important in staying ahead of the competition and maintaining profi tability, whatever the economic scenario is. The Total Clean business model has
proven its mettle in good times and bad – the business even saw signifi cant growth during the fi nancial crisis of 2008, proving that the cleaning industry is in constant demand. All kinds of premises – including offi ces, medical facilities, schools and retail outlets – will always need cleaning services to ensure they comply with regulations and present a good impression to their end users and clients. Total Clean is built on the ethos of delivering unrivalled excellence in customer service and this is demonstrated
by its excellent client retention rates. The business also off ers a full range of complementary services, such as carpet and hard fl oor cleaning, window cleaning, janitorial supplies and grounds maintenance, and has recently developed its own range of environmentally friendly cleaning products. Consistently adapting and innovating enables Total Clean to target a wide variety of customers with appropriate services and products. Clear systems and processes are sometimes overlooked, but they are essential in staying on the right development and growth paths. Having strong processes in place will enable your cleaning operatives to manage their jobs appropriately and your offi ce staff to deal with all administrative and client service tasks effi ciently and seamlessly.
Relevant technology is imperative in business development. Total Clean has developed a bespoke business and customer relationship management system that helps franchise partners keep on top of the management, as well as helping them stay on track with sales; they can hit targets and utilise forecasting tools to help grow their business. If you would like to fi nd out more about the successful Total Clean business model, get in touch with the team today.
Total Clean Commercial cleaning management
www.totalcleanfranchise.co.uk franchise@totalclean.co.uk 020 7935 5089
October 2017 |
BusinessFranchise.com | 157
A Total Clean franchise provides a service that’s always in demand INVESTMENT LEVEL: £29,997
Investment: £20k-£50k
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