NOVOVISION suite of functionalities plus then some more new customised solutions. Te preparatory work was very intense, and we are quite proud of the final speed of implementation on site – a huge thanks to our teams and the excellent collaboration with the Estoril Sol teams.
What differentiates NOVOVISION from traditional casino management systems?
Plainly speaking, the main differentiating factor and our USP is that NOVOVISION has been developed from the ground up as a proprietary casino management system for our Group’s own international gaming operations and based on our own operations’ expertise, priorities and wishes before it turned into the growing success it is now with third party customers.
Our development teams built it on the latest technologies, with a high level of scalability in mind to perfectly suit any size of operation – from small single-site venues to large casino or IR operations – and for any cash system requirement, be it TITO, Cashless or biometrically supported. Tis aspect was central in the development: since NOVOVISION was of course intended to cater to all our venues, regardless of their size, a modular approach was taken which now also enables an easy customisation for every operator’s individual needs and legal obligations.
Te system architecture has been designed to handle high-volume transactions while ensuring maximum security, data integrity and regulatory compliance. And of course, the system capacities grow with
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every new customer-specific development, which makes the NOVOVISION CMS a living, growing solution that constantly progresses in new environments and regulatory conditions. We also prefer to refer to NOVOVISION as a solution rather than a system, since it is a solution that adapts to the customer rather than the other way round, where the users would have to fit into the system.
Are there any new developments you’ll be showcasing at ICE?
One of our most recent and customer-specific developments will be publicly premiered at ICE in Barcelona: the brand-new NOVOVISION Self-Registration Terminal. Visitors to the systems area of the NOVOMATIC booth will encounter the triple set-up of a highly accessible self-service station with various uses: as a loyalty kiosk, as a promotional service point and as a Self-Registration Terminal.
Especially as a Self-Registration Terminal it turns the customer registration process into an intuitive, fast and secure self-service that helps operators maximise their use of space while optimising their fully compliant registration process. Te vast majority of customer registrations will be fully automised via MRTD passports and ID documents, and if specific questions occur, casino staff will be at hand to help. It is one of the few instances of our CMS that are visible for the player on the gaming floor as an active point of contact with the NOVOVISION functionalities. Most of the time, a good CMS does its job in the background – and that is making the operator’s job easier, the player journey more enjoyable and life for both more secure.
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