case study
I entered the travel industry at the age of 23 as a holiday rep with
Airtours and began with a stint on the Costa del Sol. During my time as a rep I was promoted to head rep but, after 12 seasons of globetrotting, I decided it was time to hang up my clipboard and move back to the UK. Back home, I worked for
three years as an assistant manager at Midcounties Co-operative Travel and afterwards, I started as a travelling sales executive with SuperBreak. I’ve now been part of
the company offers an innovative “anywhere, anytime” flexible working option alongside plentiful opportunities for regular physical activity and fun events. The team mission at
Holiday Extras is to help make travel easier for customers by offering a wide choice of holiday add-ons including UK airport parking, airport hotels, airport lounges
and holiday insurance via a network of partners including Thomas Cook, AA and British Airways; and with its own website
holidayextras.co.uk. One of the keys to
Holiday Extras’ success as an employer is that many managers have started out in the company’s contact centre and have gained a good all-round understanding of the business – 23 out of 34
senior managers were promoted from within. Personal development
opportunities range from workshops and coaching clinics to book clubs and German lessons, and the company has its own on-campus Learning Academy.
Other benefits
include incentives for recommending successful new talent and a quarterly share of the profits.
the great team at Holiday Extras in the Midlands for three months. It’s an innovative and exciting company to work for and I am enjoying growing the business and providing support for travel agents. I enjoy the freedom and self-motivation of working on the road, meeting new people and making friends along the way.
DAVID HINDER-EDWARDS partnership development manager, Holiday Extras
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