E-mail 3


Key words


s.charles@gwu.ac.uk m.saleh@gwu.ac.uk RE: Meeting Monday


Dear Sue Charles


Thank you for your reply. I am very grateful. I feel very bad that I miss the first meeting. This will not be happen again. So embarrassing. But I would like to meet you soon to tell you about my situation so that you can give me some advice. I have so many questions, like will you be my supervisor for my dissertation? What should I read? What should I do next?


Awaiting your reply. Maysoun Saleh


E-mail 4


Key words office hours


m.saleh@gwu.ac.uk s.charles@gwu.ac.uk RE: Meeting Monday


Dear Ms Saleh,


Don’t worry. Everyone meets their tutor in the first week. My office hours, the times when I am available, are on my door and on the department website. Choose a time, e-mail me and just come to my office. I can answer your questions then.


Sue


Task 4 Thinking critically Look at the e-mails again and answer the questions below. a How does Maysoun find important information about her studies?


b Was e-mailing the best way for Maysoun to communicate with Dr Charles in this situation? c Was the e-mail communication effective? d Who wrote the longest e-mails? Why? e How does Maysoun feel about missing the meeting? f From Maysoun’s last e-mail, what other feelings do you think she has? g What can you say about Dr Charles from her e-mails?


Task 5 Noticing language for formal and informal style Notice the language that is used in the e-mails and answer the questions below. a What are the main differences between Dr Charles’s e-mails and Maysoun’s e-mails?


b Both writers change slightly in the way they open or close their e-mails. Find these changes.


c What are the differences between the case study e-mails and the English e-mails you write to friends?


ACCESS EAP: Foundations • Unit 2 31


reply grateful embarrassing situation some advice dissertation


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