GLOBAL REGULATIONS
Nine myths about managing regulations
Angelica Guoli - Traceone
Every cosmetics business needs a good way to manage formula compliance while developing, launching, maintaining and retiring products. Technological enablement has revolutionized this process. Moreover, ineffective product lifecycle management (PLM) can impact the ability to compete in the marketplace and sustain customer trust. There are a lot of myths floating around
about product lifecycle management and its role in helping to lock down regulatory requirements worldwide. It is time to take a snapshot of the regulatory environment for cosmetics scientists, formulators and business managers to dispel myths about mastering regulation compliance within PLM processes.
Myth 1: ‘PLM is an R&D and manufacturing problem, I do not have to worry about it at all if I do not work in these areas, and I sure do not have to worry about upcoming regulatory changes’ There are a lot of myths floating around about the limits of PLM and how it differs from enterprise resource planning (ERP) and other centralized systems within the cosmetics business. If you know all about the crucial role that
gold-standard PLM plays in a company’s ability to innovate and respond quickly to consumer trends, you probably also know that solid PLM practices encompass sustainability and environmental responsibility. The product lifecycle, from idea to shelf or
online cart, also includes manufacturing and maintaining and retiring products. Go ahead and skip to the next myth if you know all of this, but if you’d like a mini refresh, read on.
PLM in a nutshell PLM demands a single source of truth because managing the data within your product lifecycle will determine how well you can expedite products to market and build customer loyalty. Other enterprise systems, like your ERP (which
normally handles finance, human resources, manufacturing, supply chain, services and procurement), manufacturing execution system (MES) and customer relationship management (CRM) systems connect with your PLM system to protect the value of all of your product data. Formula-based product developers must
be able to integrate PLM tools to show up for consumers with a powerful selection
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of products. Within the product lifecycle— from idea to production and launch into maintenance and through retirement and disposal phases, how well you reduce the effort of managing each product often determines how well you can navigate your markets. A PLM software platform helps cosmetics
manufacturers manage suppliers and vendors gain efficiencies by managing formulation development, standardizing formulas and timelines, and automating regulatory and labeling needs. As Lionel Grealou writes on his virtual+digital
blog, ‘broadly speaking, PLM knows ‘what’ (technical requirements), ERP knows why (strategic requirements), while CRM knows “who” (customer requirements).’1 This is a bit of a simplification, and small to medium businesses sometimes do not have integrated systems with PLM, or they stick with legacy systems that do not support more than a few countries. They may not even have their own strategy for oversight over cosmetics product development. That is normal. However, once a cosmetics business meets a
certain level of maturity, no matter the size of its market or P&L, it is going to need a strong PLM process to uncover all the value in its product portfolio and within future product launches. So, to return to the first myth—many people
who work in personal care and cosmetics organizations touch some aspect of PLM every day. And quality, regulatory and compliance PLM protects company viability in the long run. It is not a stretch to claim it protects everyone’s jobs, no matter where they sit.
Myth 2: ‘One system can never manage regulatory PLM needs’ There are certainly improvements even the most advanced PLM platform is in the process of making, within roadmaps based on emerging customer needs. However, most companies absolutely can manage most (if not all) of their chemical and/or cosmetic product needs with a solid PLM system. Technologies that automate regulatory
requirements are obviously preferred over those that do not. A great technological tool also connects to legacy systems all along the product pipeline and connects to regulatory bodies’ systems. A facet of the system should manage
regulations during packaging and labeling, along with any document repositories required by the US, EU, and other global regulatory bodies. Finally, those companies that require both raw materials and cosmetics regulatory control should only have a single system to manage compliance for both. Labeling, hazard mitigation, unique formula
identifier (UFI) codes and Poison Centre Notifications (PCNs) —a lot of companies have broad compliance needs to fulfill. They need to be able to use one platform for them all.
Myth 3: ‘There is no such thing as up-to-date monitoring of regulatory changes in a PLM tool’ Thanks to cloud-based PLM, that’s no longer the case. PLM managers can run expert-checked queries powered by artificial intelligence (AI) that will ensure they are taking
October 2024 PERSONAL CARE
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