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EDUCATION FIRST


For Simon, the Africa findings reinforced a shift already underway at 1xBet: effective player protection must be understood and accepted, not imposed. “We focus heavily on non-intrusive tools,” he explains. “People rarely want to admit they have a problem - with gambling or anything else.”


Rather than heavy-handed interventions, 1xBet has leaned into self- assessment tools and gamified questionnaires that allow players to reflect on their behaviour in a low-pressure way. Education, however,


believes is crucial. “Tese are still emerging frameworks. Tat creates more openness to dialogue, discussion and engagement.”


By contrast, Western European regulation is often more rigid. “Europe tends to be highly structured and process-driven. Tat has clear benefits, but it can also limit conversation. In Africa, there’s an opportunity to build regulation collaboratively and embed player protection early rather than retrofitting it later.”


Collaboration, he stresses, does not mean weaker standards - it means smarter ones. Following Western Europe and Africa, Latin


Te Index shows that 75 per cent of African operators


deploy KYC checks, compared with 74 per cent in Western Europe. Tat surprised a lot of people. It directly


challenges the idea that Africa is fundamentally behind. In some core areas, operators are matching European standards without being forced to do so. SIMON WESTBURY


goes beyond product design. “One of the strongest messages from the Africa report is that education is critical - not just for players, but for regulators and governments as well. In Western Europe, player protection is embedded in regulation. In much of Africa, it’s still optional. Tat can’t be sustainable.”


Internally, the research has helped crystallise 1xBet’s approach around three pillars: welfare, education and research, with Africa underlining the urgency of education in particular. While the report identifies South Africa, Kenya and Nigeria as leading markets, Simon is careful about how they are positioned.


“I wouldn’t describe them as benchmarks in a rigid sense. Tey’re better seen as front-runners.” Each market operates within its own cultural, political and economic context. Te real challenge, he argues, is not ranking countries, but accelerating progress across the region as a whole.


“Te key question is how we make player protection a baseline expectation everywhere, not just in a handful of jurisdictions.”


Simon has previously highlighted that regulator relationships in Africa tend to be more collaborative than confrontational - a point he


Strategic Advisor, 1xBet


America is the next region to be examined through the Player Protection Index. “Te sequencing is deliberate,” Simon explains. “Western Europe represents regulatory maturity. Africa and LatAm are high-growth regions where frameworks are evolving quickly, but under very different conditions.”


Studying them comparatively allows operators, regulators and policymakers to understand which player protection measures are universal and which must be adapted locally. Ultimately, success for the Player Protection Index is not about universal agreement.


“You’re never going to convince everyone,” Simon reflects. “Tat’s unrealistic.” Instead, success is measured in application. “Are we taking the insights from these reports and embedding them into day- to-day operations? Are they influencing how products are designed, how education is delivered, and how we engage with regulators?”


Just as important for 1xBet is the broader industry impact. “If the Index helps move the conversation forward, if it raises the level of debate around player protection, then it’s doing what it’s meant to do.”


In Africa, where growth, opportunity and risk intersect so visibly, that conversation may matter more than anywhere else.


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