116 Friday 13.09.13 theibcdaily
From head-end to viewer experience: Agama monitoring for multiplatform
Virtual Tracking head unveiled
Shotoku By David Fox
End-to-end monitoring showcased Agama Technologies
By Ian McMurray Version 4.5 of the Agama DTV Monitoring Solution is designed for continuous and realtime monitoring and QA of the end- to-end video delivery chain. According to the company, it provides full transparency of the service distribution from pixel level in the head-end all the way through to what is experienced by the viewer. The system is said to support business processes with actionable insights that help to proactively manage service quality and
customer satisfaction, whilst lowering OPEX and improving customer retention. Ultimately, says Agama, this empowers TV businesses with accelerated service growth and profitability, as well as with strengthened customer loyalty. Agama’s QA client for Embedded Monitoring is now available for all major OTT platforms. This, claims Agama, enables operators to really understand the end-user quality experience and behaviour, regardless of the mix of end- devices, which is vital in today’s multiplatform world. Highly relevant service usage and quality metrics are
continuously and concurrently collected from the OTT clients, scalable to millions in realtime. No matter what type of client, Agama says that the metrics are presented in an intuitive, unified and efficient manner to create operational transparency for service operation teams. Monitoring information from the head-end encoding, the CDN edge-caches and the quality of the end-user experience can be seamlessly integrated to create a full end- to-end understanding of the service quality, helping operators to proactively resolve any issues before they impact on the customer base. 4.A71
The new SX-300VR from Shotoku is an ergonomic, high-resolution Virtual Tracking pan & tilt head that will work with a wide range of camera and lens configurations. It promises ‘high-accuracy, realtime data output with absolutely no loss in manual performance’. Its Serial Position Interface allows it to do frame- synchronised high-resolution data tracking, compatible with all of the leading VR graphics systems. It also uses the Viscam Fluid- Leaf Drag System for smooth, continuously adjustable pan & tilt drag with enhanced torque for improved operator control. It can carry up to
38kg and is available in 4-Bolt, M70 Mitchell, or 150mm-ball mounts. For realtime full 3D tracking, it can be used with one of Shotoku’s VR pedestals such as the TP-90. There is also a non-VR version, the SX-300, with the same capacity. 11.F40
On track: Shotoku’s new SX-300VR Virtual Tracking pan & tilt head
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