NEWS ROUND-UP Heinemann upbeat as IST contract looms
Gebr. Heinemann has divulged to TRBusiness unique insight into the cavernous retail footprint at Istanbul New Airport, which is set to open on 29 October. Unifree Duty Free, in which Heinemann
has a 60.8% stake, snared the 25-year duty free contract in 2015 and will preside over a gargantuan 53,000sq m of retail space. “All of us – Gebr. Heinemann, Unifree
as the duty free operator and of course the tenants – are looking forward to the beginning and we are doing work every day in order to open this great adventure […] at Istanbul,” Raoul Spanger, Executive Director Retail & HR, Gebr. Heinemann told Luke Barras-Hill in an exclusive interview. A resplendent ‘Bosphorus’ area centrally
located in the terminal building will act as the linchpin for the 53,000sq m shopping offer. Processing all departing and transit
passengers, the ‘central processor’ covers an area of 750×140 metres with 36,000sq m of shopping space, 18,000sq m of which is dedicated to duty free shops and two Turkish bazaars. Another 11,000sq m of duty free space
Online grows rapidly
for Shilla Duty Free The launch of an English language version of its online store was a significant landmark for Shilla Duty Free this year. Since introducing the service in Korean in
2000, Shilla Online Duty Free has expanded its language coverage to include Chinese (2014) and Japanese (2017). The aim is to provide a convenient online duty free shopping experience to more customers. “Online is growing quickly,” a Shilla
Spokesperson told Andrew Pentol in the Top 10 International Operators Report. “The speed of growth is outstanding and the channel bears untold potential. The importance of online can be explained without its massive growth. “Thanks to sales generated from
millennials, online is already significant enough to be classed as an independent channel along with airport and downtown. “This channel will become even bigger
since many young and new entry customers are online and mobile natives. Buying online is a breath of fresh air to them and they expect the same in travel retail too.”
features in arrivals, with pier and transfer shops accounting for a further 7,000sq m. Spanger commented: “The welcoming
atmosphere and elaborate design of the walkthrough concept invites passengers to stroll along the course and dwell in our
retail spaces. “We are faced with the challenge of
being a convincing general tenant and master concessionaire (excl. F&B). “The industry mix is determined by the diversity of passengers carried by the globally- operating Turkish Airlines. In this, the quality of the passengers’ experience during their transit is of the utmost importance.”
Boom FY2017 for Japan’s DF industry
Travel retailers at Japanese airports are reporting double-digit growth for FY2017 and Q1 2018, as five airports opened arrivals shops for the first time and downtown duty free stores in Tokyo also registered a rapid sales rise, says
TRBusiness Asia
Correspondent, David Hayes. For the financial year ending 31 March
2018 (FY2017), Japan’s duty free industry registered record sales as rising foreign visitor numbers drove travel retail revenue growth in airport shops and the country’s downtown duty free stores. FY2017 proved to be a bumper year for
Japan’s duty free retailers and Chinese visitors had a huge influence on this. According to all the operators featured
in this year’s Japan Report (134-169) they began spending heavily again following a disastrous year for luxury goods in 2016. Meanwhile, inbound visitors continue
to rise as Japan’s popularity as a tourist destination grows among Asian travellers. A total of 28.6m inbound foreign visitors
arrived in Japan in 2017, according to the Japan National Tourist Organisation (JNTO), a 19.3% increase compared with the previous year. Foreign visitors are continuing to grow
this year with 15.9m arriving in Japan during the first half (January to June) of 2018, representing a 15.6% increase yoy.
INTRODUCING FLEUR D’ARGENT
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