COMMENT The good times roll in Asia
Now and Then... A
sia Pacific
DF&TR remains firmly on the
front foot. Generation Research
figures
show sales for the region jumped by
11.6% to $30.6bn in 2017, accounting for an approximate 44.6% share of today’s $68.6bn global total. Certainly, as evidenced by our 20th
anniversary Top 10 International Operators report (available as a supplement with this issue), Asian travel retailers’ positions and growth within the rankings has been impressive. Lotte Duty Free (-8.97%) remains in second place (despite a hugely testing 2017 due to THAAD); The Shilla Duty Free (+16.5%) is nipping at the heels of third-placed Lagardère Travel Retail; King Power International cements its standing in seventh place (+17.7%); and China Duty Free Group, in eighth, continues its vociferous expansion (+67.7%). Despite slipping to sixth place from fourth in 2017, DFS Group is also experiencing a resurgence. Twenty years ago this month, the Hong-
Kong based firm found itself embroiled in the Asian financial crisis. To counter the effects of a depressed travel retail market, it embarked on a series of initiatives. These included the first of several openings for beauty house Sephora, following new doors in Paris, New York and Miami in the 12 months prior. Further openings at that time were also anticipated in Osaka and other large cities. [It is worth noting that today, Sephora stands as a strong pillar in its own right within parent company LVMH Moët Hennessy Louis Vuitton’s Selective Retailing Division, which posted organic growth of +9% to €6.3bn in the first half of this year-Ed]. The luxury travel retailer was also putting
the finishing touches to its large Galleria downtown store on the Pacific island of Saipan as The Duty Free Business’ 1998 issue went to press. At that time, then-Chairman of DFS
Mike Ullman praised the new store as visually ‘spectacular’ as DFS maintained momentum in procuring new brand units. The renegotiation of its liquor & tobacco contracts at Singapore Changi Airport was
178 TRBUSINESS
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also timely, helping the group expand and cost-cut at a time of rampant stock market pressures and interest rate hikes in the likes of Indonesia, Thailand, South Korea and Hong Kong. Today, In the case of Singapore Changi Airport, DFS has made giant strides at the new Terminal 4 since opening last November in a one-of-a-kind ‘seamless’ shopping area that also features The Shilla Duty Free. At Hong Kong Airport, DFS had suffered
in recent years compared to the more healthy spending climes of 2011, when it held all three licences for beauty, fashion and liquor and tobacco. As is well known, it waived its right to take up extension options on its liquor & tobacco, general merchandise and perfumes and cosmetics concessions [consequently it went on to bid only for the combined beauty and accessories contract now occupied by Shilla-Ed). Notwithstanding this, good results at its
downtown stores in Hong Kong, Macau, Cambodia and Venice, plus renovation work at its Sydney and Auckland T Galleria outlets has bolstered its fortunes. As TRBusiness points out in the Top 10 International Operators report, DFS dominated the scene in 1997 and remains in the top six in 2018. The difference between Now...and Then is Asian operators occupy four of the top 10 positions. «
EDITORIAL CONTRIBUTORS: David Hayes
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OCTOBER 2018
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