NEWS ROUND-UP Ever Rich: ’Surprises’ in store at Taoyuan Airport
According to Ever Rich Duty Free, passengers will be treated to ‘new surprises’ at Taiwan Taoyuan International Airport Terminal 2 following the Taiwanese travel retailer’s recent tender win. “We were delighted to be the top
bidder and awarded the contract,” said a Spokesperson. “Preparations are well underway to make sure we offer passengers
new surprises.” The Spokesperson did not elaborate on
what those ‘surprises’ might be, but it is safe to say they will be interesting given Ever Rich’s track record of delivering new brands and theatre at the airport over the years. Under the terms of the tender the winning
bidder can choose to operate only one area, with the other handed to the runner-up (Tasa Meng). The Public Private Partnership model also
includes a requirement that the winning duty free operator renovate and maintain public area facilities for passengers in their chosen concession area, such as waiting lounges, transfer corridors and other facilities. Speaking to TRBusiness, Ever Rich
Paradies Lagardère returns to Orlando after STC win
North American travel retail and food & beverage operator, Paradies Lagardère, has been awarded the South Terminal Complex (STC) Retail 1 package at Orlando International Airport (MCO). The new South Terminal Complex at
Orlando Airport, received final approval from the Greater Orlando Aviation Authority (GOAA) Board in August last year and in May this year, the board voted to expand the scope of the project by adding three new gates, which can accommodate up to six narrow body aircraft. The three additional gates will
mean an increased number of retail and F&B outlets. Regarding the recently awarded
Retail 1 package, Paradies Lagardère said it carefully considered the airport’s objectives and goals, and the needs of its travellers and employees, to develop a concessions programme ‘that will create an enhanced customer-focused experience at the airport’.
makes clear that it will continue to give back to society, reinforcing its already strong commitment to corporate social responsibility. “As a professional duty free business operator in Taiwan for more than 20 years
[…] we know the Public Private Partnership system and have helped the local economy and industry,” said the Spokesperson. “We have confidence in our profession
and corporate philosophy. CSR is part of Ever Rich’s DNA. “This helps us to make the right decisions
and so we will definitely continue giving back to society.”
Partnerships pay off for Dubai Duty Free
Dubai Duty Free, Executive Vice Chairman and CEO Colm McLoughlin tells TRBusiness that the company has generated nearly $6m from its Emirates Skywards Miles partnership in 2017, as he hails the success of some other recent collaborations. “We have continued to work closely with
our suppliers and partners on innovative promotions and innovations; whether it is redemption of Emirates Skywards miles – which so far has generated US$5.72m in sales in 2017 and US$3.23m year to date (Aug) – or the teaming up with JCDecaux and Dubai Airports to launch a digital platform that drives sales; a first of its kind. “We are continually open to ideas and
collaborations that we think will serve our customers well and will increase sales.” He also reveals that, as a result of the promotions and 5% discount offer to C-Trip
customers, the initiative has recorded 47,800 sales transactions with C-Trip’s customers in 2018 (YTD August) valued at US$46.4m. “We also signed an MOU with UnionPay
International, which to-date has issued a total of 6bn cards worldwide. “DDF was the first retailer in Dubai
to accept the domestic Union Pay cards in 2012, and [it] is now the third biggest card payment method behind Visa and Master Card.”
BOSS.COM
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