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tech.com
September, 2016 LEADERS IN
MICRO DISPENSING TECHNOLOGY
SMALL REPEATABLE VOLUMES ARE A CHALLENGE, BUT NOT IMPOSSIBLE IF YOU HAVE BEEN CREATING THEM AS LONG AS WE HAVE.
G
Resuscitating Expired Medical Devices at NEO Tech
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Repair and Refurbishing The repair and refurbishing of
TO DO IT WELL, WE PROVIDE THREE THINGS: REE THINGS
Dispensing Expertise in a variety of microelectronic packaging applications.
Feasibility Testing & Process Verification based on years of product engineering, material flow testing and software control.
Product Development for patented valves, dispensing cartridges, needles and accessories.
Our Micro Dispensing product line is proven and trusted by manufacturers in semiconductor, electronics assembly, medical device and electro-mechanical assembly the world over.
DL Technology
216 River Street, Haverhill, MA 01832 P: 978.374.6451 | F: 978.372.4889
info@dltechnology.com
dltechnology.com
long-life products requires different processes, systems and equipment than for manufacturing, and many OEMs are simply not equipped to handle repair/refurb effectively. The responsibility of repair then falls to OEM field service organizations, which is a satisfactory solution for emergencies and for simple or stand- alone devices. But, field service is still too limited for devices that are integrated into specialized systems. “We manufactured the original
parts, so it was a natural expansion to perform repairs and refurbs. We had intimate product knowledge, as well as a single-piece flow manufacturing process, that have made it easier to absorb surges in returns and have dif- ferentiated NEO Tech,” says David Busch, NEO Tech’s VP of medical. The company repairs, refurbish-
es and reclaims a broad range of medical devices. This service pro- vides customers with significant cost and time savings. It also addresses the customer’s need for product con- tinuity. In many cases, the systems are mechanical and components eventually wear out and fail. Fault diagnoses and analyses performed in the repair depot can be used by engi- neers to design improvements to the existing devices, as well as by prod- uct managers with “next-gen” prod- uct requirements. Medication management prod-
ucts, such as cabinets and drawers, are designed to be precise and are critical to the overall system. It is dif- ficult for medical facilities to go with- out them while waiting for a replace- ment. When a medical facility asked an OEM for “used” drawers and cab- inets to quickly replace the worn and damaged units, the company then asked NEO Tech to propose a design to meet the end user’s needs. NEO
Tech recognized the need and stepped up immediately to help, in- stalling a like-for-like repair service that satisfied the need with mini- mum system downtime.
Process Efficiency Within the Tijuana plant the
company has a dedicated repair facil- ity. The center organizes products by subject matter, providing medical OEMs with a service location that meets the quality, reliability and reg- ulatory needs of the medical indus- try. Tijuana and the northern Baja region are particularly well-suited for supporting the medical industry. There is a high concentration of med- ical OEMs and many mission-critical suppliers in the area with deep expe- rience building products for the med- ical industry, creating an effective medical ecosystem. In addition, Tijuana is a logical
choice of location because it offers a low-cost structure for high-quality products, as well as allowing the company to reduce medical contami- nation and scrap. Almost all of the returned material is custom or spe- cialized and can be reinserted into usable medical devices. The company’s facility is high-
mix, which means a wide variety of products are sent back to the center for repair and refurbishing. The facil- ity is flexible enough to meet many needs —more than a thousand differ- ent SKUs come through the center. Skillful planning, resource allocation and trained operators are a must. The facility is set up in cells, as
opposed to lines, and four of them are dedicated to the repair and refurbish- ing of medical products. These cells can be reconfigured depending on the products that come through, enabling the company to fix many different product types. Setting up processes in a dedicated unit saves money, since they are grouped together in a central location. Typically, material is 40 to 50 percent of a medical device’s cost. Reusing material through repair and refurbishing saves this expense and reduces the waste stream if the prod- ucts are disposable.
Smart change. Switch to a PCB-technology offering new dimensions in miniaturization.
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Ask for DenciTec® – Swiss engineered technology. Den Tec
is a registered Trademark of Cicor Group.
EUROPE
Advanced Microelectronics & Substrates T +41 32 843 05 00
info-europe@cicor.com
Electronic Solutions T +41 71 913 73 73
info-europe@cicor.com
AMERICA
Cicor Americas Inc. T +1 617 576 2005
info-americas@cicor.com
ASIA Cicor Asia Pte Ltd. T +65 6546 16 60
info-asia@cicor.com
Headquarter:
cicor.com T +41 71 913 73 00 I
info@cicor.com
®
Inbound Products Periodically, decontamination
of received products is needed and can be performed by the customer or by NEO Tech. In the case of the med- ication management products, the company receives medical cabinets, cubbies and drawers to refurbish. Be- fore they are sent to the repair facili- ty, the company ensures that each one has been inspected thoroughly, or sterilized if necessary, to remove any spilled or wayward drugs before shipping them across the border. The company then goes through the diag- nostics of each individual product to determine if it can be repaired or must be scrapped. If the product can be repaired, the fix is determined to be either cosmetic or mechanical and sent to the appropriate area. The company offers either same-
for-same or like-for-like repair services for the major components of a medical device. These include PCB assembly diagnostics and repair, sub-assembly functional test and repair, and FMD functional test and repair. Diagnostic services can be performed by the cus-
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