NEWS ROUND-UP RegStaer in arrivals awareness drive
in the airports, in our departure stores and even on the back of receipts handed to passengers shopping in departures. “This all helps raise passenger awareness
and to drive up sales.” Pressed by TRBusiness on the potential of
arrivals duty free in Russia, Sagiev enthuse: “We believe the absolute potential of
RegStaer is on a mission to boost awareness of its Russian arrivals stores following their openings earlier this year, as Vadim Sagiev, Commercial Director, RegStaer group of companies tells TRBusiness on p67. “Gradually, passengers are becoming
more aware of the opportunity to shop in duty free stores on arrival in Russia and sales are starting to grow on a monthly basis. “We have undertaken a series of actions
to inform passengers departing from Vnukovo and Platov Airports. “Information about duty free stores on
arrival is posted on the company website, on social media, in the Aeroexpress magazine [which appears on the trains carrying passengers to the main Moscow airports], on the screens
duty free on arrival should be the same as on departure, subject to shopping space being equal. “At the moment, however, this is not
realistic for Russian airports as designs do not provide for the same amount of space for shops on arrival as they do in departures.” RegStaer’s strategy is to open as many
arrivals shops as possible, inform departing passengers of the arrivals duty free shopping opportunity and to optimise the arrivals product mix in accordance with the needs and demands of passengers. “All of this will help drive sales within
these limited spaces,” said Sagiev. “We also plan to launch a loyalty
programme to motivate passengers to shop on arrival.” Aside the arrivals duty free opportunity, RegStaer, is focusing on optimising
Hangzhou Airport to issue T4 tenders next year
With a growing airline network, rapidly increasing passenger capacity and support from China’s Hangzhou city and the Zhejiang province in which it sits, it looks promising that Hangzhou International Airport will attract leading retail operators and brands for its T4 duty free and duty paid tenders next year. The duty free outlets are likely to be
tendered under one contract as there are not so many companies vying for the business; a symptom of the law in China that does not permit foreign companies to operate duty free shops. China Duty Free Group already
operates outlets in Hangzhou’s existing terminals and David Jea, Deputy General
Manager for Hangzhou International Airport, intimates that they stand in a good position to expand their retail footprint into T4. However, in terms of the duty
paid operations, there are likely to be several tenders, breaking up the business into sections. [See p81 for the full report].
performance across its existing shops. Currently, the retailer operates around 50
stores at several airports including Vnukovo, Platov and Mineralnye Vody, located in Moscow, Rostov-on-Don and Mineralnye Vody, respectively.
TR Sustainability Forum takes stand in Cannes
TRBusiness and sustainability partner Duty Free Innovation (DFI) are delighted to announce that the Travel Retail Sustainability Forum (TRSF) will be exhibiting at the TFWA Innovation Lab during the TFWA World Exhibition in Cannes later this month (30 September until 4 October). The TRSF’s presence at the exhibition will
enable its two founding members to reach out to industry stakeholders for the first time in person since the Forum’s launch in July this year. The TRSF founders will be sharing the
Forum’s objectives, vision and mission and discussing how it will aim to develop and coordinate the industry’s drive for a more sustainable approach to business. The two companies launched the
initiative following discussions with key stakeholders in travel retail, which revealed both a strong will to move forward with an industry-wide sustainability strategy and the need for centralised coordination.
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