INDIA REPORT: KEMPEGOWDA INTERNATIONAL AIRPORT


New Terminal 2 to make Kempegowda Airport a ‘preferred retail destination’


Phase one of the integrated domestic and international Terminal 2 at Kempegowda International Airport in Bangalore will comprise around 22,000sq m of commercial space before eventually rising to 40,000sq m. Andrew Pentol discovers how preparations are progressing during an exclusive on-location interview with Kenneth Rosvang Guldbjerg, Chief Commercial Officer, Bangalore International Airport Limited.


I


n August, there was a carnival atmosphere at Kempegowda International Airport in Bangalore


as part of India’s 72nd Independence Day celebrations. Airport operator Bangalore


International Airport Limited (BIAL) appropriately launched a ‘Celebrate India’ campaign, which showcased the best of India’s rich culture heritage, art, literature and food. Independence Day aside, BIAL


has had plenty to celebrate in 2019, including various key store openings and launch of The Quad by BLR retail and food & beverage plaza at the start of the year. The 20-store complex was built


in an area of around 5,000sq m, which was available for 18-24 months before the start of construction on the new 255,000sq m Terminal 2. There will no doubt be plenty for


BIAL’s passionate and dedicated commercial team to celebrate during the remainder of the year and throughout the next. More specifically,


TRBusiness


knows that there will definitely be a strong feeling of satisfaction among the BIAL commercial team, led by Kenneth Rosvang Guldbjerg, Chief Commercial Officer, once the first phase of the new terminal opens in 2021. The new and existing terminals will


be separate, with all international flights departing from Terminal 2, which will have capacity for over 45 million passengers. In the 2018/2019 fiscal year, BLR


handled 33.3m passengers, an increase of 23.8% year-on-year. Domestic traffic, the main growth driver, accounted for 28.82m passengers, while international traffic grew +17.5% to 4.48m. Total BIAL revenue in the financial


OCTOBER 2019


The duty free business at BLR is growing exponentially year on year.


year ended 31 March 2019 increased 18%, driven by new routes and retail areas. Speaking to TRBusiness during a


visit to BIAL’s headquarters earlier this year, Guldbjerg said: “The new facility will be an integrated domestic and international terminal with commercial space of around 22,000sq m in phase one. This will grow to 40,000sq m in phase two. “The entire commercial space


planning strategy we have laid down encompasses different zones. These include Ultra-Luxury and Luxury Zones.”


Ultra Luxury Zone In departures, the Ultra Luxury Zone will have six stores spread over 505sq m. Cartier, Chanel, IWC Schaffhausen, Hermès and Dior are among the targeted brands. The Travel Value Zone will comprise four stores spanning 1,981sq m, while the Luxury Zone will feature nine stores across 683sq m. Targeted brands for the Luxury Zone include Ferragamo, Tag Heuer,


Bally, Prada, Dolce & Gabbana, Armani, Gucci, Burberry, Coach and Omega. The Premium Speciality Retail


Zone will have 12 stores spread over 806 sq m. Several brands are being considered, including a multi-brand DFS store and Swarovski/Paul Smith, Michael Kors, Tommy Hilfiger, Hugo Boss, Jonathan Adler and Tiffany & Co outlets. Several brands are also being


considered for the two Retail-Travel Value stores in domestic departures, which total 983sq m. These include WHSmith, Muji to Go and John Lewis. A 271sq m four-store Digital Village in domestic departures will feature


“The journey from point of sale to point of engagement will go through point of excellence and point of experience.”


Kenneth Rosvang Guldbjerg, Chief Commercial Officer, Bangalore International Airport Limited


TRBUSINESS 45


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