HELPING THE INDUSTRY GROW - ESTABLISHED 1997 -
OCTOBER 2019
TRBusiness Volume 22, Issue 10 October 2019 Contents
Dubai Airports’ plastic pledge .......27 Eugene Barry, Dubai Airports, EVP Commercial, tells Charlote Turner how the company aims to ban all single-use plastics from consumer spaces.
In the hot-seat: Julie Lassaigne.....30 During the second interview of the Travel Retail Question Time video series, European Travel Retail Confederation Secretary General Julie
Lassaigne, says Brexit has implications well beyond DF&TR. Luke Barras-Hill rounds up the main talking points.
Three vie for Changi L&T tender....35 There may be some notable absentees, but there is still a trio of high-profile retailers battling it out for the Changi liquor and tobacco contract, as Luke Barras-Hill discovers.
Turning up the heat in Istanbul ......36 Unifree Duty Free tells Luke Barras-Hill that the Bosphorous Zone in the new Istanbul Airport now comprises more than 70 brands and 95 stores.
New retail opportunities in Xi’an...38 The opening of a new passenger terminal at Xi’an Xianyang International Airport in 2023 or 2024 will create an additional 60,000sqm of commercial space, as Andrew Pentol reports.
Passenger behaviour improves.....41 The number of arrests caused by disruptive passengers has decreased since the launch of the One too Many Campaign in July 2018. Charlotte Turner reveals more.
INDIA REPORT ..............................45-49
BIAL plans for new Terminal 2 .... 45 Phase one of the domestic and international Terminal 2 in Bangalore will comprise around 22,000sq m before eventually rising to 40,000sq m. Andrew Pentol presents an exclusive on- location report.
SUBSCRIBER ONLY CONTENT SUBSCRIBER ONLY CONTENT 67
A new era for duty free in Delhi .. 49 Delhi Duty Free has inaugurated its new walkthrough arrivals and departures stores at Delhi Indira Gandhi International Airport. Andrew Pentol provides a flavour of the operations.
FEATURED INTERVIEWS ............51-55
Reigniting consumer appeal..........51 Recently appointed European Travel Retail Confederation President Nigel Keal tells Luke Barras-Hill that the board is setting some new objectives and strategies.
SUBSCRIBER ONLY CONTENT
Liberating inflight retail .............. 54 French start-up Airfree is looking to revolutionise the inflight retail model and roll out the first live implementation of its solution by the end of the year. Charlotte Turner Reports.
MIDDLE EAST & AFRICA ..............56-63
Layam seeks big break abroad.. . 56 Israeli travel retailer Layam Sakal is hoping to grow the business through mergers and acquisitions. Andrew Pentol finds out more from CEO Shay Tangi.
Positive signs in Africa.. .............. 57 Retail concessions are becoming more significant at African airports amid encouraging signs for Africa’s air transport market, writes Luke Barras-Hill.
Efficiency over expansion ........... 63 Mauritius Duty Free Paradise is prioritising internal improvement over international expansion, learns Andrew Pentol
24 TRBUSINESS
Russian arrivals opportunity .......67 Dufry-controlled RegStaer group of companies became the first Russian arrivals duty free operator with the opening of a store at Vnukovo Airport. Andrew Pentol examines the company’s arrivals strategy.
SUBSCRIBER ONLY CONTENT ASIA PACIFIC ............................... 73-87
Making his mark in Hong Kong ... 73 Shilla Travel Retail Hong Kong Limited Managing Director Changha Shin talks exclusively to Luke Barras-Hill about management, retailtainment and digitalisation.
Ever Rich expansion projects .......76 Renovation work is continuing at Taoyuan International Airport following Ever Rich Duty Free’s dual tender triumph last year and a revamp is also taking place at Taipei Songshan. Andrew Pentol investigates.
Hangzhou tenders next year ........81 Duty free and duty paid tenders for the new Terminal 4 at Hanzghou International Airport are set to be issued in 2020, confirms Charlotte Turner.
SUBSCRIBER ONLY CONTENT OCTOBER 2019
EPS LOGO IS SCALABLE ART. SMALLEST RECOMMENDED SIZ
EUROPE ........................................64-71
Tallink plots next growth phase ....64 Having recently celebrated its 30th anniversary, Tallink Grupp is planning to make bigger waves over land and sea. Luke Barras-Hill reports from Estonia.
SUBSCRIBER ONLY CONTENT
ETRC on Brexit: Prepare for all scenarios
DF upgrades in pipeline ahead of Tokyo 2020
On location: A special report from India
Top 10 DF&TR Operators hit
$44bn in 2018 Tallink Grupp
eyes travel retail at airports & ports
DFA President on
new border stores in Brazil
Changha Shin Shilla HK leads from the front in experiential retail... p73 ALSO INSIDE
CHANGI L&T ANALYSIS | UNIFREE UPDATE | XI’AN AIRPORT EXCLUSIVE REPORT REGSTAER INTERVIEW | TR SUSTAINABILITY FORUM | TR QUESTION TIME | EVER RICH DF REVAMP | AIRFREE BREAKS THE MOULD | HANGZHOU TO RELEASE TENDERS | BEAUTY | FASHION | TOBACCO | PEOPLE NEWS | NOW & THEN
Plus THE TOP 10 INTERNATIONAL OPERATORS MAGAZINE 2019: 21ST EDITION Supporting education and medical rese
Supporting education and medical Join us at
BCAcampaign.com #BC
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