NEWS ANALYSIS: ONE TOO MANY CAMPAIGN


the Licensing Act 2003. “Air passenger rights and the right to carry duty free onboard [is an issue] we’ve been trying to solve via EU legislation for a number of years,” Julie Lassaigne, ETRC Secretary General tells Luke Barras-Hill on p51. “We’ve been successful in the first


phase and still have an amendment with the EU Parliament that says passengers should be able to bring at least one bag of airport shopping onboard. “The discussions are still being


An example of the sort of communication highly visible at UK airports.


“From a logistics perspective we think there are some real challenges in taking a regime designed for the High Street and dropping it directly into an airside environment; from the way airports function, their security and highly- regulated environments, and the fact that licensing is dealt


with on a region-by-region basis makes it very hard to apply it in a uniform sense across the entire UK aviation network.”


Cameron Gray, Secretary General, UKTRF


Below: Social media campaigns have helped to raise public awareness of the issue.


extensively on BBC Radio. Bourienne says the progress to


date is encouraging, but insists there is more to be done. “A year since launching, we are


now a part of the furniture during the busy holiday travel period,” he said. “As an industry, we think there is never a time when it’s acceptable


to be a disruptive passenger; it spoils the travel experience for others and makes life difficult for cabin crew and airport staff. “Having gained support from


government in the Aviation Strategy, the campaign will continue to build momentum and remind passengers to travel responsibly, or face the consequences.”


Licensing decision due TRBusiness also reported on the connected, but separate issue of potential changes to regulation regarding liquor sold in duty free stores. The travel retail industry is still


awaiting the conclusion of the UK Government’s call for evidence on extending alcohol licensing regimes to airside environments, first issued in November last year. This arose from a House of Lords


Select Committee recommendation in April 2017 to revoke existing airside exemptions at 24 international airports in England and Wales under


blocked at Council level. This is to do with a diplomatic issue between the UK and Spain, but we understand discussions will be moving soon. We think it’s very important that the ‘right to fly and buy’ is enshrined in legislation so passengers are reassured they can bring airport shopping onboard.” Speaking to TRBusiness earlier


this year, UKTRF Secretary General Cameron Gray made clear that while the Forum fully supports any measures that would make a difference to addressing disruptive passenger numbers, it rejects the Home Office’s proposal to extend the licensing regime on a policy and logistical level. “From a logistics perspective we


think there are some real challenges in taking a regime designed for the High Street and dropping it directly into an airside environment; from the way airports function, their security and highly-regulated environments, and the fact that licensing is dealt with on a region-by-region basis makes it very hard to apply it in a uniform sense across the entire UK aviation network,” said Gray. “There are also some real


questions as to how it would apply to onboard sales. On a policy level, we just don’t think telling people when they can and can’t purchase alcohol is going to stop people who choose to drink to excess and behave badly in the airside environment. “Disruptive behaviour is not just


an issue for the aviation network, but an issue across all of society. We think what is needed is better education and understanding from passengers of what their obligations are. More important is to drive behavioural change.” «


42 TRBUSINESS OCTOBER 2019


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