NEWS ROUND-UP Top 10 operator sales grow +20% in 2018
While Basel-based retail giant Dufry once again breezed past the competition to retain the top spot in 2018, it was the Asian retailers who continued to dominate the narrative in the 21st Top 10 International Operators Report (bound together with this issue). With half of the world’s leading operators
originating or head-quartered in Asia (although DFS is a subsidiary of luxury goods group LVMH, its HQ is actually based in Hong Kong), it is clear to see where the industry’s growth continues to derive from. The most remarkable performances
in 2018 were registered by Lotte (No 2) +28.9%; Shilla (No 3), +32.5% and most impressive of all was China Duty Free Group (No 4), +126%, which shot up four places in this year’s table from eighth last year. In another observation made by
TRBusiness of this year’s report, a number of the world’s leading operators are talking more openly about the importance of the cruise channel to their growth strategies.
A DF store operated by CDFG – at Hangzhou Airport – which climbed four places this year.
Dufry, Heinemann and CDFG have all made noises to this affect. CDFG, for example, made its intentions
very clear following its win of the duty free contract on Costa Cruises’ Costa Atlantica vessel following a ‘fiercely competitive tender’. Sixth-placed Gebr. Heinemann has also been busy at sea in the last year, penning a
fleet-wide deal covering Tui Cruises’ Mein Schiff vessels until 2026 having also won the concession to run retail on Mein Schiff 4. The ferries & cruise business
currently represents 3% of Heinemann’s total group revenue. The 21st Top 10 International DF&TR Operators
report can be picked up with the October issue of TRBusiness at the TFWA World Exhibition.
Tallink ‘actively looking’ at airport opportunities
AS Tallink Grupp has told TRBusiness that international airport shops are on its radar with the Baltic cruise and ferry company suggesting it would consider bidding on future contracts. “[Airport shops] is one of the areas we
are definitely looking at,” said Piret Mürk- Dubout, Member of the Management Board, AS Tallink Grupp (below). Asked whether Tallink would initially
concentrate its efforts in its native Estonia, should opportunities become available, the former CEO of Lennart Meri Tallinn Airport said: “No. I think we are looking more internationally. “It all depends on the agreements;
airports are normally quite engaged [with retailers] on quite long-term, five- to ten- year agreements.” Tallink already operates domestic tax
paid ground shops in Tallinn within the fashion category, but has made clear it sees its future travel retail presence at sea and on land. Hints were dropped that the Estonian
company might foray into airport and port retail during the Tallink Duty Free Conference (5 September). Held onboard cruise ship Silja Europa,
an intimate conference and dinner was organised to celebrate Tallink’s 30th
anniversary, attended by key supplier and distributor partners plus sections of the travel retail press. Addressing guests during an engaging
presentation, Mürk-Dubout began by delivering a brief background on AS Tallink Grupp’s 30-year journey to date and its vision for customer-centric growth and innovation. As a leading European provider of leisure
and business travel and sea transportation services in the Baltic sea region, Tallink possesses 14 vessels (nine cruise ferries, three fast vessels, two cargo ships) serving seven routes across four countries (Estonia, Sweden, Finland and Latvia). The Group is also involved in other
activities such as hotels, restaurants and the aforementioned ground shops. [See p64 for the full report on Tallink’s 30th anniversary and their plans for the future].
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