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Interactive


EMERGING MARKETS BTOBET


in a position to build their brand according to their strategy and reap successful results in the least time-to-market. Te latter is particularly essential when it comes to entering a newly regulated market, such as Brazil once regulated.


What are some of your retail solutions for Latin America? How will BtoBet improve and diversify the bricks-and-mortar sports betting offer in the region? Could you also outline any other innovative features?


I must stress that in the development of the Neuron 3 platform we have dedicated a lot of resources in order to place our partners in the best possible position to target their players during the whole customer journey. Tus, whilst retail is still the predominant channel in LatAm – whereby the vast majority of players are anonymous – through our new Retail Solution operators can now target and transform their anonymous customers into registered players through a rapid registration process, allowing players to not only benefit through targeted bonuses and free bets, but also from a betting environment where all channels are interconnected for an augmented betting experience. Tis eventually allows operators to diversify their business strategy and ultimately their revenue stream.


We have also taken into consideration the modern players’ heavy usage of social media communication, and through our innovative social betting feature now players can search, place, and check a bet directly from their social media app without the need to navigate and use other applications for a more accessible and more entertaining betting experience. Ultimately the advanced interconnectivity of a wider spectrum of channels in the Neuron 3 platform allows for a more player-centric approach, which is essential for operators in order to diversify their brand from their competition.


In Africa, Kenya, Nigeria and Ghana stand out as the three jurisdictions where there has been the largest expansion of the sports betting market over recent years. What specific challenges does Africa offer when it comes to running sports betting?


Te major challenges concerning the African industry are primarily technological in nature. Te entire region lags behind other markets when it comes to Internet and smartphone penetration. Tis aspect, coupled with the fact that the continent is still very much cash-driven, has shaped the local market into a predominantly retail one. However, strong year- on-year growth are gradually morphing the industry to expand ever more to the online channels. Tis is further complimented by the fact that notwithstanding that the vast majority of the African population do not have access to a


P160 NEWSWIRE / INTERACTIVE / MARKET DATA


The major challenges concerning the African industry are primarily technological in nature. The entire region lags behind other markets when it comes to internet and smartphone penetration. This aspect, coupled with the fact that the continent is still very much cash-driven, have shaped the local market into a predominantly retail one.


financial insitution and thus do not possess a credit card, there is a relatively high usage of mobile money payment gateways.


Although there still are no pan-African payment gateways, this is set to change in the short to medium term, with MTN Africa and Airtel Africa – although already present in a large number of countries – continuing their expansion across the continent resulting in a broader payment gateway infrastructure and especially facilitanting deposits and withdrawals into player accounts.


Could you tell us more about BtoBet’s presence in Africa? Which markets are you present in and what role has the company played in the development of sports betting in the region?


BtoBet is considered as the leading platform provider in Africa with the Neuron 3 platform already fully compliant and provided to clients in 22 different countries, namely: Benin, Cameroon, Chad, Congo Brazzaville, DR Congo, Gabon, Ghana, Guinea, Kenya, Madagascar, Malawi, Mali, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Senegal, Sierra Leonne, Tanzania, Uganda and Zambia.


What has really set us apart from the competition throughout the years is our perseverance in delivering an optimal player experience notwithstanding the difficult market scenarios, marked by challenges in terms of internet and smartphone penetration, and even in the older devices that are still used on a widespread scale throughout the continent.


It was never our intention to sacrifice the betting experience due to technological limitations, thus the only feasable way forward was the optimisation of our platform to reflect the local


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