Interactive
PLAYER ENGAGEMENT PLAYSON
Playson: Tools of the trade
Continuing our series of features on player engagement and retention, G3 Newswire spoke to Michael Tadross, Head of Account Management at Playson. We learn about the developer’s array of promotional tools, including its popular Network Jackpots, and discuss what the future holds for player engagement.
Could you tell us more about Network Jackpots?
Michael Tadross, Head of Account Management, Playson
The gambling sector is such a competitive market right now with dozens of slots released each month. Even the most popular games which bring in the most revenue gradually lose their share of players as new innovations enter the sector. Jackpot tools are a simple and effective way to help bring that audience back.
P124 NEWSWIRE / INTERACTIVE / MARKET DATA
Te Network Jackpot promotional tool is essentially an enhancement and expansion of our pre-existing Jackpot tool. Te unique feature to Playson’s Jackpots is that it allows mystery payouts which are generated at random. Players don't need to land on specific symbols or combinations to win prizes in the Jackpot games. Tis creates an equal opportunity for every player to win the Jackpot and adds an additional level of excitement to their game.
Not only is it fun for players, it is a great tool for operators. It drives upsell while helping maintain the loyalty of the audience and is useful for controlling promotional budget.
Playson’s Jackpot promotional tool has flexible configurations which allow operators to set up qualification criteria and fund contributions to the general pool.
How do you measure loyalty?
Play session length is the key indicator for loyalty. It is crucial not only for operators, but for suppliers as well. For slot providers, it gives an overview of how successful a game release has been. Tis figure, along with other statistical analysis, is what operators consider when deciding on which games to promote in their lobbies.
Tere are some games which don’t do as well as others on release, or perhaps get forgotten after a time due to countless new games hitting the market. Using engagement tools such as Jackpots can help reinvigorate a game, adding an extra edge to the gameplay, and increasing its popularity. Te gambling sector is such a competitive market right now with dozens of slots released each month. Even the most popular games which bring in the most revenue gradually lose their share of players as new innovations enter the sector. Jackpot tools are a simple and effective way to help bring that audience back.
What KPIs constitute success and failure with a new engagement tool such as Network Jackpots?
For the game supplier it will be the number of operators who use this tool and positive ROI of each Network Jackpot promotion. Basically, it all comes down to return on investment into development cost. We’ve noticed that our Network Jackpots, along with our other promotional tools, such as Seamless Play, Free Spins, and regular Tournaments with daily prize drops, have all been popular with our operator partners.
How can engagement tools target both casual and experienced players?
We gather feedback from our partners and look
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