Aristocrat Gaming
Sina Miri, Global VP of Customer Experience Solutions Product Strategy & Innovation
What are some of the solutions that Aristocrat is looking to implement or has put in place to help protect casino staff and players during COVID? Could you tell us more about the In The Clear technology and how it works?
In Te Clear is a system automated solution that enforces social distancing and cleaning protocols. No hardware installation is required. Using a combination of customer awareness messaging, automatic social distancing slot machine modes, and integration to mobile channels creates a safer casino environment. Players can trust the machine they are playing has been cleaned; they can also request cleaning on demand if preferred. Te system is designed to be easily enabled and disabled if ever a mandatory requirement by government or state protocols.
How does In The Clear help operators adhere to social distancing measures while also ensuring that the maximum number of machines are in operation at any given time?
Tat is the beauty of this solution, allowing an operator to keep the entire gaming floor in operation and give the players the power of choice. Te system is configurable; the operator can choose which machines temporarily lock for social distancing and quarantine mode based on a few configurations in the Oasis system. Te operator can follow any government policies and protocols while their floor will still look enticing to their players.
Do you think that player behavior will change once the crisis is over and that In The Clear technology will continue once the dangers of Covid subside?
Te player behaviour will change when most operators are using the technology; players will be more comfortable in slot areas knowing operators are keeping floors safer and clearly communicate what is going on throughout the floor and resort. When the players are satisfied, they will stay on the casino floor longer and or at the resort longer.
P68 WIRE / PULSE / INSIGHT / REPORTS
Player behaviour will change when most operators are using the [In The Clear] technology; players will be more comfortable in slot areas knowing operators are keeping floors safer and clearly communicate what is going on throughout the floor and resort. When the players are satisfied, they will stay on the casino floor longer and or at the resort longer.
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