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Pulse


AFFILIATES & OPERATORS SLOTS TEMPLE


Slots Temple: collaboration between affiliates and operators benefits all parties


Fraser Linkleter, CMO of Slots Temple, offers an affiliate's perspective on what constitutes an ideal operator partner and expresses his belief that affiliates can add value to customers by seeking investment via sponsorship from operators and game developers.


Could you tell us more about Slots Temple’s business model and how it has evolved since launch?


Slots Temple started as a slots review and game demo site for an English speaking audience. Since going full time to work on the site we’ve tried to improve the user experience as much as possible by introducing languages, localisation, geo-targeted offers and promotions and a much wider selection of content that captures a wider audience.


We’ve had to become very serious about responsible gambling messaging and integrated with a third-party age verification system to ensure that under 18s were unable to access our demo content from the UK. Tis set us on a path of trying to create more of a user community;


with user reviews, chat and slots tournaments.


How does Slots Temple optimise its brand retention strategy to extend the lifetime value of players acquired?


As an affiliate, a large part of the retention strategy is trying to be as up to date with reviewing new content and making the site as interesting as possible. If there’s always something new and interesting on-site it helps encourage people back.


Product development is an ongoing brand retention strategy, we’ve made an effort to try and create tools and features that are unique within the affiliate space. Users are more likely to come back if they can’t get what you offer elsewhere.


We were concerned about putting the age verification tool in place, fearing a drop in users to the site. Would people really give their personal info just to play demo games? We need not have worried, by educating our visitors as to why we were verifying them, the vast majority felt comfortable with the changes.


P122 WIRE / PULSE / INSIGHT / REPORTS What constitutes an ideal operator partner?


From a B2B point of view the best operators who treat affiliates like true business partners and work with them not only on lead generation but media, PR, promotions and responsible gambling automatically raise their profile and generate much for coverage for themselves. Tis collaborative approach is good for both parties.


How has the lack of industry events impacted Slot Temple’s B2B promotional strategy?


It’s affected us by us not being able to get out and meet as many game developers as we would have liked. We want to work as closely as possible with game studios and not being able to meet them face to face has affected our ability to meet new ones and form better relationships with more established brands.


How can cooperation and financial incentives be improved between customers and affiliates? Could we see a sponsorship model?


I think affiliates can add value to customers by seeking investment via sponsorship from operators and game developers, something we’ll be looking to implement with our tournament product. Ultimately the better you know your customer the more you can offer them that is relevant, interesting and financially rewarding for them.


Slots Temple was one of the first demo slots sites to introduce age verification in the UK following a ruling set in place by the UKGC. How has the change impacted website traffic and user profile?


We were concerned about putting the age verification tool in place, fearing a drop in users to


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