Contact
hr@thezhotels.com www.thezhotels.com
London, one in Liverpool and another in Glasgow) and there are plans to open a further 10 hotels over the next few years, predominantly in central London.
The Z team Team members, brand ambassadors, creatives, fun individuals, career planners, brand advocates. Ideally companies want their employees to be all these things. Why do people love working at
Z Hotels? In short, it’s because those working at Z Hotels feel like they are all these things. It shows in customer reviews – team members are consistently referenced as being one of the main reasons guests enjoyed their stay and why they would come back – and it shows in terms of staff retention and promotion (all hotel managers start out as guest service assistants). The Z Hotel team is key and integral to the success of the brand and will continue to be so. With a fantastic group of talented individuals, Z Hotels continues to employ and, importantly, invest, in the best in the industry.
Case study Helen Ebba, learning and development officer, Z Hotels Group I graduated as a physiotherapist and never expected to end up in the hospitality industry. However, it has made me realise that whatever sector we work in, the common denominator is customer service. My journey began at Z Hotels in April
2012, when I was employed as a guest service assistant at Z Soho. After a year, I was proud to be promoted to night duty manager. With the company’s astounding success, opportunity knocked and in June 2014, I was privileged to be a part of Z Piccadilly’s pre-opening team and became day duty manager/trainer. It was with great pleasure that I accepted another promotion this
month as the learning and development officer across the group. Z Hotels values and recognises individuals who persevere at work.
The company believes in internal promotion, providing an opportunity for team members to grow in their career path. Z Hotels will invest in an individual’s training, mentoring or anything that will help you reach your goals.
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