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an assessment centre to establish their suitability for the next level and how we are going to get them there. The programme then divides our top performers into Rising Stars and Aspiring Leaders – where you could be a general manager (GM) in 12 months, often in a head of department position which usually requires 18 months of experience in a deputy general manager role first. This year we have introduced a new


relationship to support the Aspiring Leaders Programme. Designed with the City of Liverpool College, the course recognises promising young talent and equips them with the skills necessary to become a successful general manager, with a focus on developing commercial ability and understanding. We aren’t just looking for the next GMs – we recognise that everyone has something to bring to the party. We are a business that thrives on energy and interaction, so we develop and nurture these traits in our employees and train those who want to succeed.


Case study James McComas, Rising Star James McComas first joined Malmaison Hotel du Vin in 2013 as deputy general manager at Malmaison Reading. In April 2015, he moved, becoming deputy general manager at Malmaison Birmingham, and it was soon after this that he was put forward for the 2015 Rising Star programme. James was part of a group of 33 individuals put forward for the programme, and one of only 14 selected. As part of the Rising Star


course, James developed the commercial understanding and ability necessary to be a successful general manager. He excelled in attention to detail and analytical ability and worked hard on influencing others to get the best out of them. James is yet to graduate from the


course, however has already been appointed as the general manager


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of Hotel du Vin Tunbridge Wells, making him the second from the 2015 Rising Star programme to reach that position. James said: “I’m so grateful


for the opportunities I’ve had at this company. The Rising Star programme really helped me raise my profile in the business, and develop the skills needed to be a general manager. I’m looking forward to building on these as I take on my first GM role, which has been my number one goal over the last few years.”


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