Contact
www.hotelcaferoyal.com
careers@hotelcaferoyal.com 020 7406 3320
“Do you truly aspire to commit to sincere and heartfelt service?” Do you truly aspire to commit to
sincere and heartfelt service? It’s more than a pleasant welcome, a warm smile and granting a wish. It’s anticipating a desire before it has been spoken, making the impossible, possible and giving guests an unforgettable journey.
Benefits ● Discounted dining at the Hotels’ restaurants and bars
● Discounted spa treatments ● Regent Street privilege card ● A complimentary in-house stay ● Colleague discount rate for hotel stays ● Family discount rate for hotel stays ● Four weeks’ holidays a year, which increases with service
● Free life assurance cover ● Childcare voucher scheme ● Football team ● Commission and incentive schemes ● Tuition aid scheme ● Subsidised chiropody ● Social events all year round
Case study Ziga Weissbacher, sales associate “Hotel Café Royal, where I joined the team as a front office host, was my first introduction to five-star luxury hospitality. My role in an operational department provided me with an overall knowledge and understanding of a hotel’s day-to-day operations, as well as how different departments communicate and work together to provide a guest experience. “Even though I enjoyed my role as a host, I have always been intrigued by the sales side of hospitality. I expressed this to my manager, and my first opportunity came in the form of interdepartmental cross-training, about 18 months after I joined. “I spent two half-days or two full days a week in the sales office,
working on the daily administrative tasks as well as shadowing the sales team on their activities. This training exposed me to a different way of understanding – not just about the hotel’s operations, but about the entire hospitality industry in general. “After about four months of this training, I applied for a job as a
sales co-ordinator. Happily, I was able to secure the role and I moved to my new department on a full-time basis. I had worked as a host for a little less than two years, and the experience and the knowledge I gained really helped me to settle in my new role more easily. “I worked as a co-ordinator for over a year, learning the ins and
outs of proactive selling, before I was promoted to my current role. I now have the title of sales associate and I am responsible for developing the local UK corporate market and looking after the corporate relationships with our clients. “The willingness and encouragement of the management here
in developing my career is something I value greatly and it inspires me to work harder and enjoy every day.”
115
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152