Malmaison & Hotel du Vin Malmaison &
Hotel du Vin believe happy staff mean happy guests, and they have a number of programmes to help identify any ‘Rising Stars’ in their ranks
At Malmaison & Hotel du Vin we want everyone who we welcome through our doors to have a wonderful, memorable experience. It is a simple philosophy, and it translates into everything we do – especially how we treat our people, who are the heart and soul of our business. We believe that happy, fulfilled people equal delighted guests and so we invest heavily in our people development programmes. We want the best for them at every stage of their career. It is largely thanks to this that we can boast such a dedicated, passionate and talented workforce – with a high engagement of over 80%, and over 90% of staff saying they are proud to work for Malmaison and Hotel du Vin. No day is the same, and every day
brings its own set of unique challenges, but that is what makes Malmaison and Hotel du Vin exciting places to work. Our hotels each have their own rich history, and are full of character and personality. However, the people coupled with their passion and enthusiasm is what brings each hotel to life.
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Training opportunities We believe an investment in our people is an investment in our future. Everyone who joins Malmaison and Hotel du Vin receives a personalised journey, helping them to be the best they can in their role, and we have a number of training programmes and initiatives available at every level. A great example of this is our Rising Star programme. Every year, we run this company-wide appraisal programme, which gives every employee the opportunity to become a Rising Star within the group, regardless of their level or department. At appraisal time, employees are
rated on performance and potential using a nine-grid talent matrix. Those with high performance and high potential in their roles are the ones to watch. They are invited to
“We are a business that thrives on energy and interaction”
SHOWCASE
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